Technical Customer Support Officer

2 weeks ago


Ellesmere Port, United Kingdom Cheshire West and Chester Council Full time

To work as part of a multi-functional integrated team, supporting Environmental Service on delivery of the Streetcare Service Action Plan. The role will involve working with Corporate Service taking appropriate action to provide an efficient and effective ‘one stop’ between services. Tracking actions, reporting on milestones and high lighting non compliance or missed/delayed actions and suggesting remedial course of action.

**Organisation**
- Cheshire West and Chester Council

**Location**
- Ellesmere Port

**Job Category**
- Environmental and Public Services

**Grade**
- CWAC NJC - Grade 4

**Salary Min**
- £24,404 per annum

**Salary Max**
- £25,183 per annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Fixed Term

**Contract Duration**
- 18 Months

**Closing Date**
- 31/01/2025

**Ref No**
- W3736

**Documents**

Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

The role will work with the Head of Service, but will link into appropriate service managers to support relevant actions. The role will support the delivery of new routes and round for operations, customer information, procurement and link between the public service reform team and HR.

You will need good organisational skills and the ability to record accurate information and provide summaries of actions that require immediate escalation.

Contact Mark Brazil

Head of Environmental Services

07768856777

Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12 per hour for all contracted hours.


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