Bank Receptionist

Do you have the passion and dedication to deliver excellent customer service?

Are you looking for a new part-time job?

If so, look no further, as this could be the job for you

Practice Plus Group provide the Out of Hours (OOH) service across Gloucestershire. The OOH service is an appointment based service that is accessed via the national NHS 111 service. Patients are assessed via the 111 team and if it’s clinically appropriate, they will get referred on to our OOH service. This will lead to either a face-to-face appointment in one of our primary care centres, or a home visit by one of our clinicians

We have a job opening for a Receptionist to join our growing team on a bank basis, meaning we can offer you shifts to fit in with your lifestyle. We are currently looking for receptionists specifically for our Cirencester and Stroud bases, who can be flexible with availability for shifts across the Out of Hours periods - in some cases on short notice.

**Within this job you'll be responsible for**:
You will be preparing and opening/closing the PCC for patients and doctors whilst greeting patients and dealing with them in an efficient and professional manner. You will also keep records of distribution for prescriptions and drugs and also dealing with the processing patient records/symptoms.

Service hours are 6:30pm to 08:00am on weekdays and 24 hours on weekends.

**Pay rates**:
Monday - Friday (08:00-23:59) - £10.47
Monday - Friday (00:00 - 07:59) - £14.61
Weekends - (08:00 - 23:59) - £11.16
Weekends - (00:00 - 07:59) - £15.65

**We can offer you**:

- Regional/national opportunities
- Free online and face-to-face training
- Online discounts

**About You**

**What we'll need from you**:

- Have excellent communication skills, including telephone, written and verbal communication
- Be accurate and have a strong attention to detail
- Have sound knowledge and understanding of IT and Microsoft Office.
- Previous customer service and telephone experience would be an advantage
- Previous reception/administration experience would be desirable

**About Us**

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

**Job Type**: Part-time

**Salary**: £10.47-£15.65 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance

Schedule:

- Day shift
- Night shift

Work Location: In person