HR Associate

**Our background**:
At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across Northern Ireland and ROI and we understand that the people we employ are central to the transformation of the sector.

We are a team of driven and ambitious individuals with a passion for providing effective and efficient high quality healthcare services to our service users.

Through our 3Ts approach of talent, training and technology, we want to deliver better and more responsive support to service users to improve their lives.

We continue to have huge ambitions to grow exponentially therefore we are actively recruiting an ambitious, driven, knowledgeable and motivated HR Associate who shares the same passion for ensuring staff are motivated, productive and assisted to complete their roles to their best of their ability.

**The Role**:
As a HR Associate, you are responsible for delivering on day-to-day HR deliverables including report production, implementing HR strategies, case work, advising line managers and ensuring that HR duties are executed to a high standard.

Your focus will be creating a great employee experience while driving people for the benefit of the company.

You will be responsible for providing advice and guidance to the team and the company on employment relations matters whilst monitoring and overseeing dedicated areas of work.

**ESSENTIAL CRITERIA**
- CIPD Level 3 qualified
- 2 years previous HR experience
- Exceptional knowledge of NI Employment Legislation
- Experience in leading investigations, disciplinary, grievance and performance management cases.
- Excellent knowledge of Microsoft Package
- Strong experience working with data and reports
- Excellent organisation skills
- Excellent communication skills

**DESIRABLE CRITERIA**
- CIPD Level 5 qualified
- Experience working in the health and social care industry
- Experience and knowledge of ROI employment legislation

**ABILITIES, SKILLS & BEHAVIOURS**
- Dedication and commitment
- Committed to getting it right the first time
- Sound understanding of good care principles
- Ability to cope under pressure
- Calm and patient
- Ability to display empathy and understanding
- Flexible and reliable
- Good administrative skills

**Main duties & Responsibilities**:

- Report to Head of HR
- Work in a busy high-pressured HR Team that oversees the HR Service for the whole of the Connected Health Group in NI and ROI
- Manage own workload within the day-to-day HR operations including casework, legal requirements and strategic operations
- Lead in chairing HR disciplinaries, grievance and performance management meetings
- Act as contact for employees on a wide range of queries related to HR policies, procedures and benefits.
- Deliver a seamless transactional HR service to the business - working closely with the wider teams throughout the business to further develop and optimise processes, policies and procedures.
- Work in conjunction with the Finance Department on employee payroll related queries
- Improve communications to enhance employee engagement
- Develop and produce key data reports for the overall business
- Assist the Head of HR and Senior HR Team in collating monthly KPI data and participate in feedback meetings for various initiatives.
- Champion the CH culture and deliver excellent administrative support to the team.
- Be a part of executing employee engagement programs (employee events
- virtual/in-person, team meetings, etc.)
- Working alongside the HR operations team to achieve departmental and company goals and ensuring the team delivers target outcomes.
- Ensure that policies and processes have the required levels of compliance and report any that are not up to date with relevant legislation.
- Assist in the completion of key compliance reporting across GDPR, Gender Pay Gap data and Equality Monitoring ensuring a fair and consistent approach across the business functions & locations.
- Act as escalation point for ER matters being managed by the Operations or ensure directed to the right person
- Liaise with relevant teams regarding employee contracts, payroll and more.
- Maintain manual and computerised employee records
- Actioning the maternity, paternity, flexible working and family friend processes
- Overseeing and action the retention and leaver process

This job duties list is not exclusive or exhaustive.