Medical Receptionist
2 weeks ago
**Job Overview**:
Are you an enthusiastic, hardworking individual looking to excel in a fast-paced, professional environment? We’re a large, busy medical practice seeking a proactive **Medical Receptionist** to join our advanced team. This is a varied and challenging role that requires commitment, adaptability, and a genuine drive to deliver excellent patient care while supporting our clinical staff.
We are a **fast-paced environment**, and you should expect to be busy from the moment you start your shift. We’re looking for someone eager to learn and grow - a team player who goes beyond the bare minimum and actively contributes to our success. Our team members take pride in their roles, and many have progressed from reception into managerial positions within our practice. We want someone who shares that ambition and is ready to develop their skills alongside us.
In this role, you will manage a multitude of tasks daily, including but not limited to:
- Working the front desk, warmly greeting patients, listening to their needs, and resolving their queries or requests with professionalism and care.
- Utilising the practice system, recording data accurately and consistently to maintain our high standards.
- Managing telephone calls professionally, addressing patient concerns, booking appointments, and directing queries appropriately.
- Making patient referrals via the e-Referral System (e-RS).
- Assisting with prescriptions processes, ensuring accuracy and efficiency.
If you’re looking for a role that offers growth, variety, and the chance to be part of a supportive, forward-thinking team, we’d love to hear from you. Join us and be a part of something bigger
- Monday 07:45 - 18:00 (60m unpaid break)
- Tuesday 08:00 - 17:30 (60m unpaid break)
- Wednesday 13:30 - 20:15 (30m unpaid break)
- Thursday 07:45 - 17:00 (60m unpaid break)
- Friday 07:45 - 13:00 (no break)
**Skills**:
- Proficient in office administration tasks
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- **Ability to multitask and work efficiently in a fast-paced environment**
**Job Types**: Full-time, Permanent
Pay: £13.15 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Transport links
Schedule:
- Monday to Friday
- No weekends
- Overtime
Application question(s):
- Have you read the job overview and description carefully? We’re looking for someone who thrives in a fast-paced, multitasking environment and is committed to working to a high standard. Do you believe you have the skills, enthusiasm, and dedication to be the right fit for our team? Please explain briefly why this role appeals to you and how you meet the expectations outlined.
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Expected start date: 20/01/2025
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