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Account Manager

2 weeks ago

Ferndown, United Kingdom Bistech Group plc Full time

Up to £30,000 with uncapped bonus

Technology that means business. We provide secure, agile, end-to-end IT services to help drive business success.

Playing an essential role in maintaining our longstanding partnerships with customers, we have an exciting opportunity for an Account Manager to join our sales team. With a customer retention rate of 95%, we know that our people are the key to our success.Our ethical approach to business combined with providing opportunities for development has helped us to maintain our 10-year average length of service.

**What you’ll be doing**:
Working in a collaborative team, you’ll have an initial training period to provide you with the knowledge you’ll need to build a career tailored around your own strengths. You will be responsible for:

- Maintaining and developing the working relationship with our customers
- Keeping our existing customers up to date with developments in technology in their sector
- Introducing new products and services to our existing customers
- Building an understanding of our existing customers' business objectives
- Ensuring that our services continue to meet customers’ business strategy needs

**What we’d like from you**:

- Excellent communication and organisational skills
- Ability to build relationships and rapport
- Ability to engage in meaningful conversations with excellent listening skills
- Enthusiasm for the impact of technology on businesses
- An ambitious, results driven focus, with a desire to succeed

**What we'll give to you**:
As well as a competitive salary, generous holiday allowance and enhanced matched Company Pension scheme, we offer a variety of other benefits including:

- **Training and development** — We recognise personal strengths by tailoring training and development to each employee and give people the tools to build a rewarding and progressive career
- **Focus on mental health and wellbeing**— We proactively support mental health awareness by providing access to a 24/7 Employee Assistance Programme, training, and courses on wellbeing and building personal resilience
- **Financial health**— To ensure you’re protected when you need to be, we offer schemes such as Income Protection and Life Assurance. We also offer discounts on cinema tickets, days out and more
- **Social events**— One way of saying 'thank you’ is through our annual get-togethers, including the summer and winter parties, where our people have a fantastic time catching up. Check out our Careers blog to find out more
- **Giving back to the wider community**— Each year, we encourage our employees to take part in a fundraising challenge of their choice and reward their efforts with significant sponsorship through our Community Fund
- **Looking after our planet**— We offer financial support to help our people reduce their carbon footprint through our Electric Vehicle Salary Sacrifice Scheme and Cycle to Work Scheme
- **Office space**— Our modern, refurbished office space has free on-site parking and brand-new recreational space. If you’re the competitive type, you’ll love our pool and table tennis tables

We’re proud to be a Disability Confident Committed Employer, giving the assurance that our recruitment process and progression opportunities are inclusive and accessible for all.