Directorate Administration Support

Are you an enthusiastic, organised, and self-motivated professional looking to take the reins on exciting administrative initiatives? Join our team, working across our Strategy, Planning & Performance and Business Innovation and Customer Experience.
In this pivotal position, you’ll work closely with senior leaders across the Strategy, Performance and Business Development Directorate, contributing to critical work and supporting teams as they shape the future. You’ll be responsible for driving seamless administration, collaborating with our other Directorate Admin Support to bring ambitious, cross-directorate initiatives to life. This is an opportunity to not only build valuable skills but to grow and make a real impact every day.
What do we offer?
27 days leave ( increasing with length of service ) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model (we are currently working largely remotely )
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts
Dealing with enquiries from internal and external contacts
appropriately which maybe sensitive and confidential information.
Develop and maintain effective information management systems. This will include developing and maintaining a shared reference,
information and filing system both in paper and electronic form as appropriate.
Assist in the distribution of information including the confidential documents.
confidential information.
Planning, arranging and attending meetings as requested. This includes agenda co-ordination, minute taking and dissemination of agendas and minutes, ensuring action points are recorded.
The booking of travel, accommodation and ordering of refreshments for meetings and reception of external visitors as appropriate.
Assisting in the administration of directorate wider business events or meetings by undertaking a wide range of duties
Acting independently and being able to work as part of a team.
Ability to monitor own workload and prioritise activities and take responsibility for self-management and to identify personal development needs to the benefit of the business.
Contributing to a culture of continuous improvement, customer and service excellence
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.
 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We are people connected to care.
**In this role, you are accountable for**:
2. Develop and maintain effective information management systems. This will include developing and maintaining a shared reference, information and filing system both in paper and electronic form as appropriate.
3. Assist in the photocopying and distribution of information including the confidential documents.
5. Planning, arranging and attending meetings as requested. This includes agenda co-ordination, minute taking and dissemination of agendas and minutes, ensuring action points are recorded.
6. The booking of travel, accommodation and ordering of refreshments for meetings and reception of external visitors as appropriate.
7. Assisting in the administration of directorate wider business events or meetings by undertaking a wide range of duties to include but not limited to: typing of relevant papers, producing attendance lists, subsequent records and photocopying information.
9. Acting independently and being able to work as part of a team. Need to monitor own workload and prioritise activities and take responsibility for self-management and to identify personal development needs to the benefit of the business.
10. Contributing to a culture of continuous improvement, customer and service excellence by adhering to agreed procedures and making suggestions for improvements.
11. Adopting the Authority Values and Behaviours and exhibits these in working practices
12. Using the ORO system to facilitate the identification, delivery and evaluation of personal training and development activities.