IT Support/ Customer Service

6 days ago


Manchester, United Kingdom Uniting People Full time

**IT Support/Customer Service**
**Full Time/Permanent**
**Trafford Park**
**£23,000 salary**
- **Start Date: December/ January**_

**Role**:

- You will act as the prime customer contact point for all query types
- Keeping clients up to date througout
- Escalating issues in a timely manner
- Handle and resolve end to end customer enquiries aiming for a first time fix
- Clearly communicate timelines
- Liaise with interal teams
- Actively manage the back office/admin to make sure that customer service levels are met

**Benefits**:

- 25 days holiday + Bank Holidays
- Option to buy/sell holiday days
- Great progression opportunties - _move to management of specialise within a certain team_
- Company bonus
- Pension Scheme
- Life Assurance
- Income protection
- Childcare vouchers
- Enhanced maternity/adoption leave
- Online discounts
- Eyecare vouchers
- Paid time off for volunteering

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location



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