IT Support/ Customer Service
6 days ago
**IT Support/Customer Service**
**Full Time/Permanent**
**Trafford Park**
**£23,000 salary**
- **Start Date: December/ January**_
**Role**:
- You will act as the prime customer contact point for all query types
- Keeping clients up to date througout
- Escalating issues in a timely manner
- Handle and resolve end to end customer enquiries aiming for a first time fix
- Clearly communicate timelines
- Liaise with interal teams
- Actively manage the back office/admin to make sure that customer service levels are met
**Benefits**:
- 25 days holiday + Bank Holidays
- Option to buy/sell holiday days
- Great progression opportunties - _move to management of specialise within a certain team_
- Company bonus
- Pension Scheme
- Life Assurance
- Income protection
- Childcare vouchers
- Enhanced maternity/adoption leave
- Online discounts
- Eyecare vouchers
- Paid time off for volunteering
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
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