Service Officer
5 days ago
As a Service Officer, you'll work onsite at Grace House in London.
In this role, you will oversee building safety, manage tenancies including viewings, settling in new residents, and handling sign-ups, and complete fire risk assessments. You will also take part in resident meetings, report on communal and individual repair requirements, and manage light anti-social behaviour issues as they arise, ensuring a safe and welcoming environment for all residents.
**About You**
The following are considered essential:
- Experience in tenancy management, including audits and signposting to other agencies for additional resident support
- Strong awareness of building health & safety issues
- Ability to work independently, exercising good initiative and judgement.
- Great communication skills, you’ll be a go to person so building rapport will be very important
- Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm.
- Excellent written, communication and IT skills.
- Driving licence and access to a car for work purposes
**About Us**
Central & Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we’ve helped our residents to enjoy vibrant, active and fulfilling lives.
Today, C&C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: “to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act”.
**What’s in it for me**
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
**If you are successful, an Enhanced DBS check will be required.**
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Copyright © 2016 Aster Group Ltd. All rights reserved.
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