Senior Medical Secretary

1 week ago

St John's Wood, Greater London, United Kingdom GP Surgery Full time £20,000 - £34,000 per year

About us

GP Surgery is a small business in St Johns Wood, Greater London. We are professional, customer-centric, supportive, and our goal is to create a first class GP service.

Our work environment includes:

  • Modern office setting
  • Safe work environment
  • International workforce

GP Surgery is looking for a Full Time Medical Receptionist to join our team in St Johns Wood, Greater London.

Job Summary:

The ideal candidate will be able to work independently and efficiently, as well as be a great team member. The position is responsible for collaborating with our current secretary in answering phones, scheduling appointments, checking patients in and out, collecting payments, creating invoices and receipts and other administrative tasks. The MCR Medical Receptionist will also communicate with patients, insurance companies, and the office staff regarding patient care.

  • Responsibilities:

·Provide exceptional customer service to all patients and potential patient. Welcome patients to the clinic, ensure a comfortable and friendly reception area, and maintain a professional and organised waiting room environment.

·Answer all incoming calls and emails promptly and schedule appointments accordingly and providing relevant information as required.

·Collect payments from patients using a credit card or cash

·Collect patient charts from physicians and prepare charts for faxing or downloading to hospitals or physician for review.

·Schedule new patient appointments and refer patients to the appropriate specialist if necessary.

·Maintain office supplies including paper and ink cartridges as well as keep a supply of coupons at the front desk.

·Check reports for accuracy before forwarding to physician or specialist.

·Collaborate with the healthcare team to support the efficient workflow and overall operations of the clinic.

·Answer phones in a professional manner and relay messages between departments.

·Maintain confidentiality at all times by following HIPAA regulations.

·Perform other duties as assigned by management.

Requirements: Knowledge of DGL

Education: High school diploma or general education degree (GED). Certificate of completion from an accredited high school is preferred. Certification from an approved credentialing organization is acceptable but not required. CNA certification is preferred but not required. BLS CPR first aid certification is preferred but not required. Knowledge of basic medical terminology is preferred but not required. Knowledge of how to use medical terminology guide software is preferred but not required. Knowledge of how to use EMR systems is preferred but not required but not required (Microsoft Office Suite). Knowledge of how to use an EMR system is preferred but not required (Microsoft Office Suite).

Job Type: Full-time

Pay: Up to £34,000.00 per year

Benefits:

  • Bereavement leave
  • Financial planning services
  • Health & wellbeing programme
  • Sick pay

Ability to commute/relocate:

  • St Johns Wood, Greater London: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What, if any, medical software systems have you used in your past experience?

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Medical Receptionist: 3 years (required)

Work Location: In person

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