Senior Dynamics Ce Functional Consultant

**Senior Microsoft Dynamics CE Functional Consultant - Remote with unlimited paid holiday**

Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

**The Role**:
**What skills and working characteristics should this person have?**:

- Deep technical working knowledge of the core Customer Engagement modules
- In-depth knowledge of Dynamics 365 Customer Engagement and Project Operations modules.
- Proven experience in leading Dynamics 365 CE implementations from start to finish.
- Strong understanding of project management processes and how they can be optimized using Dynamics 365.
- Broad understanding of software development cycles, release management, data migrations, cut over plans and post go-live support.
- Deep understanding of the industry, preferably with specialization in high-demand sectors such as technology or finance and professional services.
- Proven ability to lead and manage client engagements, ensuring successful project delivery.
- Strong analytical skills to evaluate business needs, logical thinking and problem solving to propose appropriate solutions.
- Excellent communication skills to foster strong client relationships and collaborate effectively with internal teams.
- Experience mentoring junior consultants and contributing to team development.

**As a Senior CE Functional Consultant, you’ll be responsible for**:

- Lead the design, implementation, and customization of Dynamics 365 Customer Engagement (CE) solutions with a focus on Project Operations.
- Engage with clients to understand their project management needs and translate them into effective Dynamics 365 solutions.
- Conduct workshops and training sessions to ensure clients are proficient in using Dynamics 365 Project Operations.
- Provide expert advice on best practices for Dynamics 365 CE and Project Operations, ensuring optimal performance and scalability.
- Develop and maintain comprehensive documentation of client requirements, solution design, and implementation processes.
- Collaborate closely with project managers, developers, and other stakeholders to deliver high-quality solutions on time and within budget.
- Troubleshoot and resolve issues related to Dynamics 365 CE and Project Operations.
- Stay current with the latest features and updates in Dynamics 365 and Project Operations to provide clients with the most up-to-date solutions.

**Like the rest of the Infinity team, you'll benefit from**:

- The opportunity to work for one of the leading Microsoft Dynamics partners in the UK.
- Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
- Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
- A newly renovated office with a break-out area, decent coffee, and a pool table.
- Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company-wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.

**What are the next steps?**
- Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have.
- 1st stage interview, usually via Teams.
- 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.