Service Manager

1 week ago

Camberley, United Kingdom Concept Resourcing Full time

**Service Manager - Surrey - £45k**

Our client established for over 30 years that specialise in the latest Fire & Security solutions for Private, Residential, Commercial & Public are looking to add a highly experienced Service Manager to their existing team.

**Key Responsibilities;**
- Driving a team of 4/5 Customer Service/Service Desk representatives & 10 x engineers to create a harmonious environment
- Increasing revenue and driving standards
- Completing orders and processing
- Working closely with the Senior Engineer and Directors to streamline and improve processes
- Ensuring that work has been issues out to engineers via PDA's
- Providing high levels of customer service for high end and private clients

**What you will need;**
- Previous experience as a Service Manager within the Fire & Security Industry
- Knowledge and experience working with Simpro would be ideal
- Excellent attention to detail and Customer Service Levels
- Able to contribute to board meetings to review and improve internal processes

**What you will receive;**
- Basic salary of between £40k-£45 per annum
- Bonus - Achievable based on achieving KPI's
- 21 days holiday & bank holidays that increases 1 day per year with service
- Company Car/Car Allowance
- Mobile Phone & Laptop
- Workplace Pension
- Excellent progression opportunities

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