Crisis Services Administrator

2 days ago


London, United Kingdom Camden and Islington NHS Foundation Trust Full time

An opportunity has come up within our Community Crisis Services for a full -time Band 4 Administrator to support Crisis Teams and Crisis Houses in Camden & Islington

Though the role will cover Camden predominantly we will expect flexibility to support the wider Crisis Admin team across Camden & Islington

This will mean you will be required to workoffice basedfrom St Pancras, Daleham Gardens or Highgate Mental Health Centre when needed.

Though flexible working will be considered as in line with policy - we are ideally looking for someone who can work in the office on a daily basis. If you require consideration of flexible working please ensure this is discussed at interview.

You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.

You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills.

**Some of the core tasks**:

- To maintain and submit key performance data within strict timelines - Crisis data on RIO and caseload monitoring
- Data entry on our Electronic Patient Records (EPR) system
- To minute Business/Team Meetings and any other relevant meeting
- To provide support with audits
- Procurement
- General administrative functions and office tasks

To be considered for this role you will be dynamic, positive, possess strong organisational and planning skills, and have the ability to effectively support clinical teams and managers within the division as required.

The roles requires someone who is multi-skilled, with intermediate to advanced Microsoft Office suite skill set (in particular Excel). Previous NHS experience in a mental health or social care environment would be highly regarded but not essential.

Camden and Islington have partnered with North London Partners Shared Services NLPSS who are working with 10 Central London NHS trusts to deliver more efficient and effective recruitment services.

We value the benefits of a diverse workforce and believe that each team member has a unique and positive contribution to make. We firmly believe in working in partnership and have a set of shared strategic priorities and cultural pillars developed together with our service users and staff.

Our central London headquarters are a short walk from the newly modernised St Pancras International and Kings Cross stations and the vibrant Camden High Street and Camden Lock. Our second biggest site, Highgate Mental Health Centre, is a purpose built, modern hospital, located between Archway and Highgate stations.
Benefits and wellbeing

At C&I, we are committed to providing staff with the services and support they need to improve their working lives and achieve a healthy balance between their work and home life.

We have a Health and Wellbeing Strategy in place and a dedicated health and wellbeing employee programme called ‘Change and Inspire’ which launched in July 2014 offering staff a wide range of initiatives and services.

Please refer to the attached Job Description and Person Specification for full details and requirements of this role.



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