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Junior Business Process Automation Support Analyst

2 weeks ago

Whitstable, United Kingdom GerrardWhite Full time

**Business Process Automation Support Analyst - Junior**

**Salary: £25,000 - £30,000 coupled with an excellent benefits package**

**Location: Based out one of the following offices -**
- Tunbridge Wells, Kent
- Chesterfield, Derbyshire
- Whitstable, Kent

**The Company**

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporatingmajor names in the automotive and insurance industries, who are currently recruiting for their IT team

**Overview**:
The role of the BPA Support Analyst is to support the BPA Developers with their existing automation solutions. Skills would be learnt on the job with opportunities to move into some development over time. You will work as part of the BPA implementation team

**Responsibilities**:
The Business Process Automation Support Analyst will be responsible for:

- Supporting business process automation activities for existing process
- Monitoring / reviewing existing solutions
- Liaising with the business on issues that may have arisen
- Maintaining a centralized inbox
- Adopting the continuous improvement approach and identify opportunities to introduce innovations to existing services, which may create new and/or improved services for the business and increased productivity.
- Developing effective relationships with key stakeholders to ensure alignment of automation requirements and activities.
- Working with the BPA Developers on solutions and action plans to improve.
- Documenting process flows, solution designes and other associated documents.

**Essential Skills**:

- Proven technical experience in an IT related environment, ideally in RPA tools or automation
- Knowledge or interest in development languages such as PowerShell, VB,.NET, Javascript and C#
- Ability to work to tight timescales, managing your priorities and ensuring delivery of quality products.
- Analytical and problem solving skills and the ability to use information to generate creative solutions to benefit the business.
- Excellent influencing and conflict resolution skills
- Ability to provide good governance & control skills.
- Adhere to FCA, TCF, GDPR and Data Protection Regulations.