Customer Service Administrator
1 week ago
**Customer Service Administrator
Elland, Halifax
£20,000 p/a**
**Monday 8:15am - 5pm, Tuesday - Thursday 8:30am - 5pm & Friday 8:30am - 4pm
Immediate Start
Permanent
28 days paid annual leave, Free Car Parking / Main bus route**
***We are working in partership with a progressive company based in Elland. They are expanding their Customer Service Team and require a Customer Service Admistrator.**
**Within this role you will **provide administrative support to the sales team, promptly and effectively meeting all internal and external customer requirements.
Other duties inlcude**:
- Maintain and regularly update supplier price lists
- Maintaining strong supplier relationships by regular contact
- Working with suppliers on price reviews
- Timely creation of documents for sales team
- Handling sales proposal queries and issues as they arise and updating sales with the necessary information
- Completion of contract documentation
- Checking contract set up is correct
- Liaising with customers/suppliers to ensure details of contract end dates are correct and terminate customer's current service providers ensuring the due notice to terminate is served on time
- Assistance to customer services team as and when required
- Review supplier compliance documentation to ensure kept up to date and compliant
- Working alongside the Operations team to manage the client base including regular contact and elements of upselling services
- Ensuring query pricing tracker is up to date
- Provide support to Sales Executives with any required customer information
- Daily reporting and tracker reporting
- Assist regularly with reception duties
- Participate in on-going training and development, regular performance reviews and monthly one to ones
This is a great opportunity for someone looking to join a company whole value their staff. They have great working hours, genrous holiday entitlement and free onsite parking to name a few benefits
Travail Employment Group are advertising this vacancy and its services in this instance as an employment agency.
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