Student Accounts Team Administrator
2 weeks ago
**About the role**
This is an exciting opportunity for a transactional level position within a large and busy Finance Department at the University of Plymouth. Reporting to the Student Accounts Team Leader, you will help manage and control the Student accounts team ledgers, liaising with University students and internal stakeholders to provide a first class service.
You will spend most of the day liaising with our students, responding to queries, helping to chase aged debt and maintain our databases and working with your Student Accounts Team colleagues. In addition, you will also help make best use of our systems and processes, including using Microsoft excel to analyse & manipulate data, to help us to ensure we maximise efficiencies and fulfil team objectives. The role would suit an experienced finance professional with customer service experience.
The role will include, but won’t be limited to:
- Processing transactions in the Student database
- Liaising with sponsors and other 3rd parties
- Using Microsoft excel to manipulate and interpret data, and then prepare for upload into our financial ledgers and/or for mailshot via Microsoft word
- Liaising with internal colleagues to ensure payments are made & received in a timely manner, and issues are escalated in a timely manner
- Assisting with the management of internal processes & identifying areas of risk
- Ensure our day to day record keeping is timely & accurate, including the data entry of transactions
**What we’re looking for**
- You will be looking for a data-entry level position into a large and busy Finance Department
- You will demonstrate your ability to deliver first class customer service & develop and maintain relationships with internal stakeholders & customers
- You will develop your aptitude to work with data (including by using Microsoft Excel & financial systems)
- You will demonstrate your ability to be flexible around the needs of the wider department
- You will be a confident decision maker and be able to manage your own workloads in a transactional working environment in order to meet key deadlines
This is a full-time position working 37 hours per week on a fixed-term basis for 13 months due to funding. The role will be office based.
For more information about the job and the person specification, please refer to the job description.
**Application Process**
**Anticipated Interview Date(s)**:week beginning 17th February 2025
**Our Offer**
When joining us, you will receive:
- **Generous annual leave**: 25 Days Annual Leave (pro rata if part-time) **plus** Bank Holidays & Closure Days
- Generous pension scheme
- Cycle to Work & Electric Car Scheme
- Employee Assistance Programme
- Development opportunities
- Enhanced family leave
- Flexible working
- Retailer discounts
- On-site nursery
A summary of our comprehensive benefits can be viewed here.
**Additional Information**
The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.
We particularly welcome applicants from under-represented communities at the University of Plymouth, such as people with disabilities, ethnically diverse and LGBT+.
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