Customer Service Agent
5 days ago
**Location**:Bristol
**Contract**:Permanent
**Working Hours**:42.5 hours per week
**Salary**: £23,712 plus benefits
**Life as a Customer Service Agent**
**We’re here to keep people moving, that’s what we do.**
As a
**Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors
- **expertly **making sure our vehicles are where we need them to be, when we need them to be there.
**Life as a Customer Service Agent at Auxillis**
An Auxillis branch is a busy, fast-paced place to be and, as a
**Customer Service Agent**, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a
**great service **with a smile is second nature. Where
**you really excel **is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.
You don’t need any previous industry or vehicle rental administration experience to join our team (our
**proven induction training** will take care of that) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course) to get things done.
**What’s in it for you?**
On top of our highly competitive OTE earnings, we have a wide range of benefits that are available to you including:
**Financial Benefits-** monthly performance bonuses, employee referral scheme
- earn £1,000 per person you successfully refer, a workplace pension, save-as-you-earn scheme, free life assurance and a range of national and local retailer discounts, including discounts off your weekly food shop
**Lifestyle & Wellbeing Benefits-** 30 days annual leave increasing to 33 days with service (incl. public holidays), eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
**An award-winning environment-** ours is a great community to be a part of. Working with great colleagues is just as important to us as providing a great service to our customers. From free-vending machines and free on-site/local parking, through to charity fundraising events and regular onsite visits from businesses (including everyone's favourite, the pick-and-mix sweetshop), even an annual sports day and barbeque - it is a great place to call home.
**Motoring Benefits-** free motor accident assistance, discounted vehicle repairs, discounts on weekend vehicle hire and van hire and access to an employee vehicle-leasing scheme.
**Personal Development and Training-** our proven 6-week induction programme makes sure that whatever your background, you get off to a great start, followed up with continuous support from experienced mentors. For those with the right attitude and aptitude, an inclusive management development programme to help you take the opportunity to progress with us when the right role arises.
**Must have **valid** **Driving** Licence due to Location
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