Programme Support Officer

6 days ago

London, United Kingdom Age UK Group Full time

Age UK's Network Resilience Team is expanding. We are looking for two proactive and committed **Programme Support Officers** on **18-month fixed term contracts**. You will be helping us to improve opportunities for our national network of independent partner charities, so they can continue to provide excellent services, activitiesand support for older people in their local communities.

Each Programme Support Officer position is a blend of administrative organisation, strategic programme development, relationship management and communication skills. If you are seeking a dynamic and varied role, these opportunities could be ideal.

If you're passionate about making a difference to the lives of the older people by helping our charity partners ensure their organisations are well-governed and well-run, ready to adapt to changes and opportunities, and prepared for the future, then we wouldlove to hear from you.

**This is a hybrid role, a blend of home based and office working. Our office for this role is in London.**

**Must haves**:

- Project support skills including:

- Understanding of how to access, read and schedule in other people's calendars using Outlook.
- Organising online meetings and events for large numbers of attendees using Teams (including event and breakout room functions).
- Taking notes and actions for meetings
- Ability to complete tasks end to end and use initiative to go the extra step.
- Ability to prioritise competing deadlines and workloads, while maintaining an overview on the key priorities and accountabilities.
- Ability to work across multiple projects.
- Familiarity with principles of project management techniques, and tools.
- Confidence dealing with people from different levels and backgrounds.
- Ability to manage individual projects to meet organisational objectives and achieve deadlines.
- Excellent IT skills with a good understanding of Microsoft apps and the way they interact with each other.
- Excellent communication skills including the ability to report on progress in writing and verbally.
- Proven ability to work flexibly as part of a team and autonomously when required.

**Great to haves**:

- Experience of working in Charity/Non-profit sector.
- Keen understanding of issues facing older people.
- Experience of using data and insight tools, such as Power BI.
- Experience of charity governance compliance and relevant regulations.
- Experience of working with research agencies on insight projects.

**What we offer in return**
- Competitive salary, 26 days annual leave + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP.
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Heka Fitness & Wellbeing Benefit.
- You Did It Awards - recognition awards from £100-250.

**Additional Information**

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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