Customer Support Administrator
2 weeks ago
**About Us**
We are a consumer focussed Claims Management Company located at Birchwood Park, Warrington. Our ethos is to provide a high-quality service that results in excellent customer service/satisfaction.
**About the role**
**Main Responsibilities**
- Taking telephone payments;
- General administration of our claims system;
- Reviewing and scanning inbound post.
**Key Skills**
- Enthusiasm and a willingness to provide excellent service to each of our customers with a firm commitment to customer care and confidentiality;
- Demonstrable record of data entry;
- Ability to learn systems quickly;
- Excellent attention to detail whilst remaining focused and engaged;
- Experience working in a claims management company / financial services environment (desirable);
- Working within appropriate timeframes whilst ensuring high levels of accuracy.
**Package**
- Salary: £18,000 - £20,000 per annum dependant on experience;
- 36.25 hours per week working 9 am to 5 pm Monday to Friday;
- Hybrid working model, split between home and our office in Birchwood Park, Warrington - prime location with great transport links;
- Company pension;
- Employee assistance programme;
- 25 days annual leave (plus bank holidays);
- Training & development opportunities.
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