5 X Customer Care Executives
2 weeks ago
Our client is looking to recruit 5 experienced Customer Care Executives for their team based on Birmingham Business Park.
NOTE this role is office based - NO home working
- An understanding of the customer journey and the importance of delivering great customer service
- Dealing with customer enquiries and complaints in a calm professional manner and getting the problem resolved
- Ability to remain professional and courteous with customers at all times
- Excellent verbal and written communication skills and a passion for finding solutions
- Strong organisational skills with a keen eye for detail
- Ability to build and maintain effective working relationships with all levels
- Excellent time management
- Good PC skills
- Well organised with excellent attention to detail and the ability to multi-task
- Team Player
- 4 days on, 4 days off, working anywhere between 8am - 8pm
In return they offer
- Free parking
- Excellent training
- New offices
- 23.5 days holiday plus
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