Administration and Operations Lead

5 days ago

Carlisle, United Kingdom Safety Net UK Full time

**Administration and Operations Lead**

**Part time - 4 days - 8 weeks annual leave**

**£27,578 - £32,146 FTE**

**Hybrid and flexible working**

**Travel across Cumbria**

**BENEFITS INCLUDE: Company sick pay, maternity/paternity support and carers leave, 4 % employer pension contribution,**

Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria.

We offer free advice, support, counselling, therapy and group work to adults, children and young people, who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment.

We have a brilliant opportunity for a highly organised and effective **Administration and Operations Lead** to play a pivotal role in the smooth running of our organisation. You will be instrumental in ensuring day-to-day operations run effectively, allowing us to focus on providing crucial support to survivors of abuse.

This role combines leading operations and administrative support with trustee liaison responsibilities. It also encompasses management of a small team.

You will have a demonstrable strong background in compliance, leading administration, delivery of services and process driven requirements in a robust and highly effective way. To do this successfully you will also have developed communication, ICT and interpersonal skills, and have experience of leading operational processes, HR admin and data protection. Essentially, you will have a strong commitment to supporting our values and mission.

Key outcomes of the role are:

- Successful management of referrals for individuals affected by sexual and domestic abuse, ensuring processes are trauma-informed, and overseeing data collection and reporting.
- Effective development and implementation of systems to improve operational efficiency and effectiveness
- Accurate oversight and reporting on project progress, challenges, and proactive problem-solving.
- Total compliance with policy, procedure, and health and safety and legal requirements.
- HR administration, compliance and onboarding of new team members.

Interview to be held on **Monday 16th and Tuesday 17th December 2024** in person at our Carlisle Headquarters.

**Job Type**: Part-time

Pay: £27,578.00-£32,146.00 per year

Expected hours: 28 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Enhanced maternity leave
- Health & wellbeing programme
- Sabbatical
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Operations management: 2 years (required)
- Databases: 1 year (required)
- Office experience: 2 years (required)
- Management: 1 year (required)

Work Location: Hybrid remote in Carlisle, CA3 8RR

Application deadline: 10/12/2024
Expected start date: 03/01/2025

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