Weekend Waiting Staff

2 weeks ago

Otley, United Kingdom Stephen H Smiths Full time

Job description

**Job description**

**Weekend Waiting Staff**

Stephen H Smiths Garden & Leisure are delighted to be recruiting weekend Food Service Assistants for our garden centre restaurant.

We are looking for a weekend food service assistant to join the team

**Hours & Shifts **Weekends Saturdays or Sundays or both

**Role;**

We're currently looking for a Food Service Assistant to work diligently in a dedicated team that provides customers with food and drinks with exceptional service.

**Responsibilities**:

- Welcoming customers
- Take customer food and drinks orders, efficiently and pleasantly
- Offer prompt and accurate and friendly service
- Prepare the café for service; restocking, cleaning etc.
- Be competent with menu items and ingredients to ensure customers receive the correct information
- Ensure food is served professionally
- Use all equipment efficiently and safely
- Prepare hot and cold drinks for customer orders
- Ensuring that all comments or complaints are responded to appropriately and reported to the manager, in a timely fashion
- Responsible for presenting bills and dealing with payments, operates the tills and credit card machine to ensure payments are correct
- To work hygienically and efficiently, following company protocols including adhering to cleaning schedules etc proactively carrying out required tasks
- Observe all legislative requirements including those concerning hygiene, food, health and safety at work
- To work effectively to ensure the department achieves its aims and objectives
- Undertake all tasks as directed by a Manager when required
- To be a proactive team member and communicate well with all colleagues
- It is the duty of all staff to observe all legislative requirements including those concerning fire, food hygiene, and health and safety at work. Each member of staff should eliminate hazards to safety and to health, and where this cannot be done the hazards should be reported
- Attend team meetings as required
- Attend training as required
- Any other appropriate duties which may be added from time to time

**About you**:

- Ideally you will have had some previous customer service experience
- Previous Waiting experience preferred, but training will be given
- Be committed to providing exceptional customer care and be able to demonstrate this
- Be friendly and approachable
- Excellent people skills; the ability to welcome and look after customers and work well with colleagues
- Good communication skills
- Ability to cope with stressful situations in an effective and appropriate manner
- Good team working skills in a pressurised environment
- Be passionate about local, tasty food
- Food hygiene certificate preferable although not essential

**Employee Benefits;**
- Free meal & unlimited none alcoholic drinks whilst on duty
- 20% discount off garden centre goods

**Hours & Shifts**
Saturdays or Sundays or both

**Job Types**: Part time

**Salary**: £5.50 to £9.50 per hour depends on age

**Job Types**: part time

**Salary**: £5.50-£9.50 per hour

**Job Type**: Part-time

**Salary**: £5.50-£9.50 per hour

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Weekends only

Work Location: One location

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