Customer Service Advisor Apprentice
1 week ago
You’ll take calls from customers with queries on their bank accounts, taking ownership to resolve them at first point of contact or escalating as required.
You’ll deliver a great customer experience which will be measured by customer satisfaction (NPS), and you’ll work as a team to achieve collective quality targets.
You'll support your peers & team by sharing your experience and successes.
**Job Types**: Full-time, Fixed term contract
Contract length: 15 months
**Salary**: £16,640.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Middlesbrough, TS1 2DT: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Why are you looking to complete an apprenticeship In Customer Service?
**Education**:
- GCSE or equivalent (preferred)
Reference ID: NSG002189
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