Front of House Administrator

3 days ago

Henley on Thames, United Kingdom University of Reading Full time

**Closing date: 11:59 on 26/05/2025**
**Interviews will be held: Tuesday 3rd and Wednesday 4th June 2025**

Henley Business School at Greenlands is situated in 30 acres of beautiful countryside in the Chiltern Valley on the banks of the River Thames 2 miles from Henley on Thames. It provides management training for Postgraduates and Senior Executives from all around the world.

The core purpose of the Hotel and Conference Services Department is to deliver a World Class Service which supports Henley’s strategic principles in promoting the quality of the Business School and its physical learning environment.

We deliver an exceptional service experience, and our operational and support staff plays a significant part in delivering the Henley experience. Their contribution plays a major role in sustaining our quality reputation.

We are seeking to appoint a Part Time Front of House Administrator to work primarily mornings Monday to Friday from 08.30-13.00. You will be assisting with the booking and allocating of Henley Business School programmes using our event management system along with being the first point of contact for internal and external calls, ensuring an excellent customer service at all times.

**You will have**:
Ability to communicate effectively
Exceptional customer service skills
Ability to work independently and as part of a team
Problem solving skills and an eye for detail
Flexibility in covering colleague absence / holiday

Contact details
Contact Name: Abbie Edwards
Contact Job Title: Deputy Front of House Manager
Alternative Contact Name: Irina Palejeva
Alternative Contact Job Title: Senior Receptionist

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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