Loss Prevention Coordinator

2 days ago

Birmingham, United Kingdom Claire's Full time

Claire’s are recruiting a Coordinator to join the Loss Prevention (LP) department. This is an excellent opportunity for someone with an eagerness to learn and good excel understanding who is looking to gain experience working within a fast-paced global organisation.

This is a hybrid role where you will be expected to work in our Erdington-based office 3 days a week (or more if you desire).

**Purpose of the role**:
To provide a centralised Loss Prevention administrative support service to Claire’s Concession and Retail business. Work to minimise shrink by facilitating Stock Accuracy counts and maintaining stock file accuracy. Drive compliance within Concessions to promote profit protection & reduce shrink.

**Main Responsibilities**
- Deal effectively, efficiently and professionally with all calls and direct requests from Concessions or through the internal Operations team.
- Be responsible for sending and receiving Loss Prevention related information from Concessions, both internally and externally.
- Produce and circulate the weekly/monthly Concessions LP reports and findings to support UK & European Field Team, Retail Team and Internal Departments.
- Produce KPI reporting and follow up with field teams on the outcomes of these reports.
- Support in ensuring compliance across all aspects of the Stock Accuracy process.
- Process Concession full inventory results and communicate the results to all relevant parties.
- Monitor Loss Prevention Concessions mail box, dealing with queries and reacting to requests.
- Maintain important Loss Prevention documentation, correspondence and other records in a systematic order.
- To support in keeping all LP Concessions guidelines, policies & training documentation up to date and accurate.
- Provide the field teams with Loss Prevention services in relation to requirements for new Concession openings, relocations and remodels.
- Preserve excellent communication skills with internal and external parties.
- Build excellent relationships with internal departments to support all aspects of Concessions; Operations, Allocations, Supply Chain.
- Ensure to communicate all key issues to the Central Office Loss Prevention Manager.

**What are we looking for?**

This role could a great opportunity for a recent college-leaver or Graduate looking for their first role, someone from a retail background or alternatively could suit a more experienced administrator looking for a new challenge. The role requires the following skills and experience:

- Good working knowledge of Excel. Training will be provided but we expect a good basic level of understanding.
- Good level of standard education including GCSE grade C or above (or equivalent) in English and Maths
- Ability to meet deadlines and work in a fast-paced environment
- Strong communication skills and the ability to work with other departments within the business

In addition to a great place to work below are just some of the excellent benefits we offer: - 50% discount off Claire’s products - Pension Scheme - Life Assurance - Long Service Awards - Retail & Lifestyle discounts.

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