Loss prevention manager

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Apply todayJob DetailsThis role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.Key AccountabilitiesStock ControlProactively and reactively manage risk to people and stock with an analytical, continuous improvement approach.Support the delivery of stock management KPI’s by the Service Centre General Manager whilst maintaining an independent scrutiny to ensure this is achieved in the correct way.Ensure our stock accuracy and processes are maintained at the highest standard supporting the development of corrective actions where exceptions are identified.Ensure that Inventory team cost and specific overheads fall within budget through the implementation of robust control mechanisms.Ensure compliance to Upstream Customer contractual requirements through the achievement of specific KPIs.Ensure all inventory related tasks are performed satisfactorily and within required time windows.Validate and investigate count overrides and stock discrepancies, escalating to the Service Centre General ManagerEffectively manage the reconciliation of supplier credit claims and uplifts.Validate the correct processing, recording and where appropriate the destruction of products.Validate the quarantine process through regular review of the lines held in quarantine, minimising this value through effective investigation and escalation.Organise company or mandatory Upstream Customer supplier stock takes in line with requirements.Validate that product batch recalls are dealt with promptly by Warehouse Operations Team.Provide prompt feedback to customer related queries.Maintain Integrity of the discontinued line processCoaching and training SC team in all areas relating to stock management.Ensure effective liaison with Central functions, Head office personnel, other Service Centres, suppliers and customers both upstream and downstream.SecurityMaintain the security protection of the site and all related assets –eg Link points, vans, CCTV, access control, intruder alarms etcCo-ordinate onsite and outbased searches including adherence to our Search Policy and targets.Management of New User set up and authority levelsTheft investigation and supporting with investigation and disciplinary training.Regular Planned Preventative Maintenance of Key Security assets within agreed timeframesAuditing and ComplianceAssure compliance to legislative and regulatory requirements through the implementation of best practice (GDP SOP’s), audits and monitoring as per the stipulated guidelines by MHRA, Home Office, Police and Fire Authorities.Lead external audits of GDP compliance in conjunction with the SC manager.Generate and monitor the progress of Q Pulse responses to auditsOrganise regular qualitive audits and report on findings to stakeholdersEnsure compliance to GDP requirements and attend daily, weekly and monthly meetingsChair Monthly Loss Prevention Meeting focusing on Loss issues and KPIsResponsible for the Warehouse Temperature Monitoring system with support from Service Centre Management TeamsEnsure compliance to Local outsourced GDP activities including regular Service Provider AuditsMaintain the SC business continuity plan on behalf of the SCM.Data Analysis, Investigation and TrendsWork within the AH pillar framework to drive a culture of continuous improvement with high standard of inventory accuracyProactively use data to develop insights on stock discrepancy patterns in data with qualitive prevention actions.People Management, Coaching and DevelopmentDevelop and maintain relevant knowledge across many aspects of the business as demand changesProvide effective leadership and motivation through regular team briefings.To attend and actively take part in the daily SC leadership meeting and the weekly Loss Prevention Manager meetings and to chair the meeting(s) as required.Management of Inventory costs within targetsMonitor productivity performance and agreed KPIs with Service Centre General Manager.Ensure the Service Centre meet all H&S requirements and direct reports understand their responsibilitiesProvide Effective Leadership and motivation through regular team briefingsProvide coaching and guidance in areas of responsibilityKnowledge, Skills and Experience Required:Excellent Operational process knowledgeStrong leadership and interpersonal skillsExcellent written and verbal communication skillsSolution Mindset from working in a fast-paced customer centric organizationLeading and directing investigations into stock loss including interviewing colleaguesDetailed GDP knowledge and experience in assuring compliance to standards frameworksWorking knowledge of security systems (CCTV, access control & Intruder alarms)Microsoft applicationsManaging changeExperience in managing a stock control function in a similar position.Essential Requirements:Named on a Controlled drugs license (requires enhanced DBS Check) for witnessed destruction of controlled drugsWorking to Home Office controlled drugs standards, GDP green guide, MHRA (Medicines Healthcare regulatory agency)Ensuring site security standards are to the expected standard and maintenance of the sameTo support the Service Centre Senior Management team as part of the Duty Manager rota processWhat Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Affiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services LimitedEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned #J-18808-Ljbffr