Workshop Controller
7 days ago
**About Us**
We are Northern Irelands leading commercial vehicle accessory dealer offering a wide range of goods and services to both fleet operators and trade customers.
**The Role**
- Oversee and manage the day-to-day operations of the workshop, ensuring high standards of quality and efficiency.
- Allocate jobs to technicians based on their skills, workload, and expertise.
- Ensure goods and services are completed on time and to the highest standards, maintaining customer satisfaction.
- Ensure highest level of performance is delivered each day
- Ensure jobs are completed on time
- Dealing with customer enquiries and complaints
- Scheduling workloads
- Ensure repairs and services are completed on time and to the highest standards, maintaining customer satisfaction.
- Monitor job progress and communicate with technicians and customers.
**Skills & Requirements**
- Previous experience in a similar role within the automotive industry, ideally including Light Commercial vehicles.
- Excellent organisational and communication skills.
- A team player with a proactive and customer-focused attitude.
- Following company principles and values
- Strong knowledge of commercial vehicles and workshop processes.
- Ability to work under pressure and manage, prioritise workloads in a fast-paced environment.
- Clean driving license.
- Excellent IT Skills (MS Word, Excel and Outlook)
**Salary & Benefits**
- Up to 33 days holiday (inclusive of Bank Holidays & increasing with length of service)
- Opportunities to develop and advance within the company
**Job Types**: Full-time, Permanent
Pay: £33,000.00-£38,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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