Workshop Controller
5 days ago
Workshop Controller
Mercedes-Benz Truck & Van Mallusk
Mercedes-Benz Truck & Van Mallusk has an excellent opportunity for a Workshop Controller. We are a sales and aftersales franchise for Mercedes-Benz Truck and Van.
Are you currently a Workshop Controller, an experienced vehicle technician, senior service advisor or a mechanically minded individual looking to progress into a middle-management pathway within the Mercedes-Benz network.
If so, we would like to hear from you.
Hours
Monday to Friday, 08:00 – 17:30
Key Purpose of the Role
As Workshop Controller, you will be responsible for planning, controlling and delivering overall workshop performance. Working alongside the Service Manager and Workshop Foreman you will ensure the smooth flow of vehicles through our busy workshop. Responsibilities include monitoring productivity, efficiency and the quality of work.
This is a critical role within our dealership.
Main Duties
• Allocate work to Commercial Vehicle Technicians (CVTs) and based on skill level and job complexity to maximise efficiency
- Oversee, mentor and coach CVTs and Apprentice CVTs with the Workshop Foreman
- Manage job card write-ups through our electronic work-in-progress portal and liaise with the costing department for effective invoicing
- Monitor repair and service progress, ensuring timely completion and compliance with manufacturer standards
- Assist Technicians with technical challenges to support accurate diagnosis and repair
Liaise with Service Advisors and Sales department to provide accurate customer updates
Participate in operational meetings and daily yard walks
Determine training requirements in line with manufacturer standards and liaise with the HR Manager for training plans and enrolments
A full Job Description is available.
Essential Skills
- Highly organised with the ability to prioritise tasks effectively
- Strong understanding of workshop practices
- Technical knowledge gained through qualification or relevant experience
- Proficient in IT, including MS Office and Dealer Management Systems (preferably Kerridge)
- Confident in having challenging conversations when required
- Ability to work under pressure in a fast-paced and constantly changing environment
- Knowledge of HGV/LCV inspection standards and road-legal requirements/documentation
Benefits
In addition to a competitive salary, you will enjoy a range of enhanced benefits:
- Continued Mercedes-Benz accredited training and development
- Company salary sacrifice car scheme giving you tax saving and access to a new vehicle of your choice
- Mercedes-Benz uniforms provided
- Preferential staff rate for Mercedes-Benz passenger car repairs
- Group profit share scheme
- Generous annual leave entitlement, increasing with service
- Employee activities & events recognising extra effort
- Birthday day off in 2026 along with a gift and long-service awards
- Ben – Employee Assistance Programme
- Death in Service benefit
How to Apply
Please send an up-to-date CV to -
MBNI are an equal opportunities employer.
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Additional leave
- Canteen
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Work Location: In person
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