Current jobs related to Operational Support Coordinator - Lichfield - Voyage Care

  • Operational Support Coordinator

    6 days ago

    Lichfield, United Kingdom Voyage Care Full time

    **Part Time, 16 hours, Salary £21,000 pro rata** **Hours**: **Week 1 - Thursday 14:00 - 22:30 & Saturday 14:00 - 22:30** **Week 2 - Friday 14:00 - 22:30 & Sunday 14:00 - 22:30** **Main Purpose** The Coordinator will be responsible for fielding calls from Care Staff, this service will operate during weekends and bank holidays. Hours of work will include...

  • Ocean Export Coordinator

    4 days ago

    Lichfield, United Kingdom WR Logistics Full time

    Job Title: Ocean Export Coordinator Location: Birmingham, WS14 Salary: £30,000-£35,000 DOE Hours: 9:00 to 17:00 Ocean Export Coordinator Overview: Our client is a fast-growing logistics company looking for a dedicated and detail-oriented Ocean Export Coordinator to join their dynamic team. Culture is key to their success, and we are searching for someone...

  • Regulatory & Registration Coordinator

    2 days ago

    Lichfield, United Kingdom Voyage Care Ltd Full time

    Join to apply for the Regulatory & Registration Coordinator role at Voyage Care Ltd This range is provided by Voyage Care Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range As Regulatory & Registrations coordinator you will support the organisation’s Nominated Individual for CQC...

  • Ocean Export Coordinator

    4 days ago

    Lichfield, United Kingdom WR Logistics Full time

    Job Title: Ocean Export CoordinatorLocation: Birmingham, WS14 Salary: £30,000-£35,000 DOEHours: 9:00 to 17:00 Ocean Export Coordinator Overview:Our client is a fast-growing logistics company looking for a dedicated and detail-oriented Ocean Export Coordinator to join their dynamic team. Culture is key to their success, and we are searching for someone who...

  • Ocean Export Coordinator

    2 days ago

    Lichfield, United Kingdom White Recruitment Construction Full time

    Job Title: Ocean Export Coordinator Location: Birmingham, WS14 Salary: £30,000-£35,000 DOE Hours: 9:00 to 17:00 Ocean Export Coordinator Overview: Our client is a fast-growing logistics company looking for a dedicated and detail-oriented Ocean Export Coordinator to join their dynamic team. Culture is key to their success, and we are searching for someone...

  • Recruitment Coordinator

    2 weeks ago

    Lichfield, United Kingdom Autosmart International Full time

    Autosmart is a manufacturing success story. The market leaders in our sector, we have doubled in size over the last 10 years, invested £35 million in a state-of-the-art manufacturing hub, and have recently been accredited as Very Good to Work for by employee engagement specialists, Best Companies. Following an internal promotion, were now looking for a...

  • Ocean Export Coordinator

    6 days ago

    Lichfield, United Kingdom WR Logistics Full time

    Join to apply for the Ocean Export Coordinator role at WR Logistics. Ocean Export Coordinator Overview Our client is a fast-growing logistics company looking for a dedicated and detail-oriented Ocean Export Coordinator to join their dynamic team. Culture is key to their success, and we are searching for someone who can fit into our small but energetic...

  • Ocean Export Coordinator

    4 days ago

    Lichfield, Staffordshire, United Kingdom WR Logistics Full time £30,000 - £35,000 per year

    Job Title: Ocean Export CoordinatorLocation: Birmingham, WS14Salary: £30,000-£35,000 DOEHours: 9:00 to 17:00Ocean Export Coordinator OverviewOur client is a fast-growing logistics company looking for a dedicated and detail-oriented Ocean Export Coordinator to join their dynamic team. Culture is key to their success, and we are searching for someone who can...

  • Regulatory & Registration Coordinator

    4 days ago

    Lichfield, Staffordshire, United Kingdom Voyage Care Ltd Full time £25,000 - £40,000 per year

    As Regulatory & Registrations coordinator you will support the organisation's Nominated Individual for CQC (England), Responsible Person for Care Inspectorate (Scotland) and Responsible Person for Care Inspectorate Wales (CIW) to facilitate the oversight, monitoring and reporting of regulatory and compliance information.The Regulatory & Registrations...

  • Regulatory & Registration Coordinator

    1 week ago

    Lichfield, United Kingdom Voyage Care Full time

    Role Overview and Purpose: The Regulatory & Registrations Coordinator will support the Regulatory & Registrations Manager, who in turn supports the organisation’s Nominated Individual for CQC (England), Responsible Person for the Care Inspectorate (Scotland), and Responsible Person for Care Inspectorate Wales (CIW). The purpose of this role is to help...

Operational Support Coordinator

2 weeks ago

Lichfield, United Kingdom Voyage Care Full time

**Operational Support Coordinator - Part-Time 16.5hrs per week
£21,000**

**Main Purpose**

The Coordinator will be responsible for fielding calls from Care Staff, this service will operate for 365 days of the year during weekends and bank holidays. This will be predominantly working from home, with occasional days in the office in Lichfield. Working a 4 week rolling rota, with a mixture of evening shifts from 18.00 - 22.30 in the week and at the weekend it can be a morning shift 08.00 - 15.00 or evening shift 15.00 - 22.30.

The role will require coordination of the care delivery team to ensure provision of commissioned services to the people we support and be the first point of contact for day to day operational requirements of care team.

**_Key Responsibilities:_**
- Assisting in the management of incoming calls and ensuring all communication coming to the branch is captured/logged and passed to the correct person to deal with.
- Monitor and maintain the electronic call monitoring system with incoming and outgoing times.
- Complete and maintain monthly schedules for your support packages in line with deadlines. Ensure your support team have appropriate shifts allocated and any gaps in schedules are filled with an appropriate support worker as soon as possible.
- System maintenance related to schedules and support packages ensuring hours and shift patterns are always correct and any ended packages have been removed from the system
- Involvement in setting up of a new package/system set up
- Create Employee's and maintain data base.
- Manage Annual Leave and the upkeep of the system to ensure that all AL is correctly documented.
- Participate in the on-call service on a rota basis and ensure accurate recording
- Fill gaps in rotas in emergency situations where you have the necessary skills, experience and appropriate training.
- Assisting in the management of monthly payroll process to ensure all support staff are paid for annual leave, training, hours worked, and mileage or expenses incurred, including overseeing and resolving any queries from staff.
- Comply with agreed SLA for create users and changes.

**_Experience:_**
- Experience of using a Windows PC, including software such as Microsoft Outlook and Excel.
- Good problem-solving skills
- The ability to handle pressure
- Excellent verbal and written communication skills
- Be willing to accept responsibility
- Be a good team player
- Be able to work as part of a small team (as few as 2 people at the quietest times)
Key characteristics for role: attention to detail, high level of accuracy.

In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off, life assurance, pension contribution and Voyage Care's reward scheme.

**We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.