Administration Officer

5 days ago

Stansted, United Kingdom Essex Partnership University NHS Foundation Trust Full time

West Community Health Administration Service have an exciting opportunity to join us for a secondment of five months working for the community ICCT team for Stansted locality
We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from patients.
You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
To work as a member of the Adminsitration service ensuring that a high quality and efficient service is provided at all times.
Patient data management on SystmOne
Maintain smooth running of the office, including stationery audits
Telephone support, receiving and making calls to patients including making appointments on SystmOne and general queries relating to appointments
To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.
The Administration Officer will ensure the timely and accurate recording of all activity across services using trust information systems.
The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
We run recognition awards to recognise staff's hard work and dedication.

**Benefits**:
27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
Excellent pension of up to14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
**Work bank**: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
**Flexible working**: available from day one for most roles.
**Job share**: Applications for job shares are welcomed.
Responsible for ensuring all correspondence is accurately and appropriately presented using trust and departmental procedures and medical terminology used by the clinical staff.
To be skilled and experienced in the full range of administrative work practices, software programmes and specialised functional terms, additional training will be provided
To be proficient with the knowledge of Patient Records management supporting new users and instructing them as necessary. To use the knowledge and experience to meet the needs of the clinical teams by completing non routine tasks on a daily basis.
To operate the Trusts central telephony systems.
To ensure all referrals are actioned and processed in a timely manner.
Incoming phone calls are answered and dealt with to minimise waiting times.
Flexible with regards to covering across Rochford Hospital and Kingsley centre, as and when required. Notice will be provided in advance.

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