Customer Service Advisor
2 weeks ago
**Start Date: Monday 18th November**
**£13.93 per hour**
**3 months initially - with permanent opportunities after this period**
**Central Bristol - hybrid working after 3 months**
**37 hours per week - Monday - Friday shifts between 08:30am - 18:00pm**
Tate are working with a local authority based in Bristol in their search for Customer Service Advisors on a full-time basis to start on **Monday 18th November**.
As first point of contact for customers, your role as a Customer Service Advisor is to ensure all customers receive a professional, positive, customer-focused experience over the phone.
**Key Responsibilities**:
- Being the first point of contact for a high volume of inbound and outbound calls and provide support/advice to customers with complex queries.
- Handling complaints and supporting vulnerable customers.
- Working efficiently alongside other departments to work out the best resolution for customers.
- Updating customer details on the system and logging audit trails.
**You would be part of a friendly, supportive team with excellent training and long-term career development opportunities.**
Tate is acting as an Employment Business in relation to this vacancy.
**Job Types**: Full-time, Fixed term contract
Contract length: 3 months
Pay: £13.93 per hour
Work Location: Hybrid remote in Bristol
Reference ID: J3709
Expected start date: 18/11/2024
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