Customer Service Advisor

1 week ago

Bristol, United Kingdom Page Personnel Finance Full time

Our client, one of the UK's largest, highly-respected employers are looking for Bristol-based **Customers Service Advisor**to join their team on a long-term temp-to-perm basis.

**Client Details**

You will join a Supplier Support team which is a diverse and supportive team who work as part of the NHS Share Business Services.

If you have a passion for delivering customer service excellence, work well in a fast paced environment and a resilient personality you will fit in - full training will be provided and there are good opportunities to progress within their growing organisation.

**Description**

**Duties and responsibilities of the Customer Service Advisor include**:

- To work as part of a team to ensure an optimum service to customers at all times
- To seek to provide information for simple finance-related queries received via telephone and electronic communication within agreed guidelines and parameters
- Where necessary, to pass on queries to other internal departments for resolution, ensuring clear and precise information is provided to aid the speed of resolution.
- To set and manage realistic expectations with customers
- To manage high volume of calls
- To create, update and close records in databases (CRM)
- To follow communication procedures, guidelines and policies
- To ensure at all times a professional image of yourself and the organisation is portrayed in any interaction
- To provide accurate, valid and complete information by using the right methods/tools
- Work with customer service manager to ensure proper customer service is being delivered

**Profile**

**The successful Customer Service Advisor**:

- The ability to work with efficiency and accuracy in a fast-paced customer driven environment
- Passionate about customer service excellence
- Customer focused and ability to adapt/respond to different types of characters
- Highly motivated by targets and ability to overachieve goals and targets
- Excellent telephone manner
- Able to deliver sometimes difficult messages with tact and sensitivity
- Able to confidently and succinctly manage expectations of callers
- Confident, with excellent listening skills

**Job Offer**

If you meet the above requirements and are interested in a temporary, ongoing opportunity as a Customer Service Advisor we encourage you to apply.

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom CitySprint Full time

    **Customer Service Advisor | Bristol | Permanent** **Salary: £24,000** **Hours: 40 hours per week, 9 hour shifts (with one hour lunch break), between 7am - 11pm** CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. **Through regular investment in our...

  • Customer Service Advisor

    1 week ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job Title: Customer Service Advisor** **Location: Central Bristol** **Start Date: ASAP** **Working Hours: Monday - Friday, 8.30am - 5.00pm** **Pay Rate: £10.82ph** **Commit for a minimum of 3 Months** We have an exciting opportunity for Customer Service Advisors to join our client's team in Central Bristol. This is a temporary ongoing...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom Brook Street Full time

    **Salary: £23,000 - £25,000** **Location: Avonmouth** **Type: Hybrid working once you have completed your training** **Working Hours: Mon-Fri, 9am-5:30pm (1 hour lunch)** Brook Street are delighted to be assisting an established global logistics organisation with their latest Customer Services Advisor vacancy. Their customers are at the very heart of...

  • Customer Service Advisor

    5 days ago

    Bristol, United Kingdom Coople (UK) Ltd Full time

    **Customer Service Advisor - no experience required - start immediately** We have an exciting full-time opportunity to work as a Customer Service Advisor in Bristol! No experience is required, with all training provided and paid for. We’re hiring Customer Service Advisors on behalf of a worldwide leader in multichannel customer experience. This customer...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps Bristol are currently recruiting for Customer Service Advisors to work for a fun and friendly team based in Avonmouth. The company is a family run firm with over 30 years' experience in the industry. This is a permanent role with interviews to be held ASAP! Hours and Salary: " Working 9am - 5pm Monday to Friday, you will earn a...

  • Customer Service Advisor

    5 days ago

    Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Pertemps Bristol are currently recruiting for Customer Service Advisors to work for a fun and friendly team based in Avonmouth. The company is a family run firm with over 30 years' experience in the industry. This is a permanent role with interviews tobe held ASAP! Hours and Salary: " Working 9am - 5pm Monday to Friday, you will earn a competitive salary of...

  • Customer Service Advisor

    3 days ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps Bristol are currently recruiting for Customer Service Advisors to work for a fun and friendly team based in Avonmouth. The company is a family run firm with over 30 years' experience in the industry. This is a permanent role with interviews to be held ASAP! Hours and Salary:Working 9am - 5pm Monday to Friday, you will earn a...

  • Customer Service Advisor

    7 days ago

    Bristol, United Kingdom CitySprint Full time

    **Customer Service Advisor | Bristol | Permanent** **Salary**:£25,200 **Hours**:40 hours per week **Shifts**: Monday to Friday 07:00 am untill 11:00pm, Saturday & Sunday 07:00am-07:00pm ( 1 weekend in 4) **Benefits and perks**: - An **impressive holiday allowance** that rises in line with your years of service. - **Additional day off** for your...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom FMG Repair Services Full time

    **Salary up to £24,000pa**, depending on skills and experience, with company benefits and bonus. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Location. As part of a team of specialist Customer Service Advisors you are the...

  • Customer Service Advisor

    3 days ago

    Bristol, United Kingdom FMG Repair Services Full time

    **Salary up to £24,000pa**, depending on skills and experience, with company benefits and bonus. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Bristol. As part of a team of specialist Customer Service Advisors you are the...