Complaints Officer

At Mid and South Essex NHS Foundation trust, the complaints team provides an accessible and responsive service for patients, relatives and members of the public who have concerns about the care and treatment they or their families are receiving. In this post, you will join a team that aims to resolve concerns quickly and efficiently and uses the feedback...

We are committed to providing excellent customer service and ensuring that our customers’ voices are heard. Our complaints service is built on a culture of trust, transparency, and respect. This is an exciting opportunity for someone passionate about resolving issues and improving services for our residents to join our dedicated team. As a Complaints...

**Are you self-motivated, customer-focused, solution-focused and organised?** ***Do you have excellent communication skills?** ***Do you thrive on a varied workload, making a difference and improvements to services?** The Information Governance Team is responsible for a wide range of services including the preparation of responses to all external...

**Complaint Intervention Officer** **Purpose of the role** Working within a busy Customer Relations department, you will be responsible for the management of all newly received complaints, ensuring that they are logged, acknowledged promptly. Utilising strong written and oral skills, you will work with customers to achieve a desirable resolution, liaising...

**Responsibilities**: - Demonstrate a high level of customer service and contact with customers, whilst maintaining a impartial and professional service on all aspects of complaint cases. - Oversee all new complaints in acccordance with the Police Reform Act and the Complaint and Misconduct Regulations. - Be responsible for the research and assessment of...

As an Client Liaison Officer at HC One, you’ll value one thing above all. Kindness. You will build relationships with residents, their family and the home team, preventing and limiting dissatisfaction, resolving complaints and queries quickly and efficiently. **Key Responsibilities & Accountabilities** - Develop, build and strengthen resident...

Complaints/Resident Liaison Officer Full-Time, permanent position Based in Hastings Salary: £30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their Repairs and Maintenance team in Hastings. Duties: Customer Care and Dis-satisfaction response...

**Senior Admin Officer - Wetherby House Hub - 69622** **£23,637 - £29,046** **Stockton-on-Tees**: New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules. As part of...

If you’re passionate about providing great customer service, then we’d love you to join us as a Complaints and Customer Feedback Officer. The role of the Complaints and Customer Feedback Officer is to provide an efficient and effective customer services role, processing all complaints, feedback and enquiries via multiple channels. The officer will also...

Complaints Lead Walton-On-Thames Temporary on going Office based - Mon to Fri £17 to £19.50 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the Surrey, Walton-On-Thames area who are looking for a highly skilled Complaints Lead to join their team. Purpose of the Job - Complaints Lead Act...