Customer Complaint Officer

The main skills required for this role are; The post holder will manage and co-ordinate all complaints received within the Trust and decide on how the correspondence received should be processed, e.g. formal complaint, informal complaint, professional to professional enquiry, in line with the NHS Complaints Standards The post holder will review, allocate and...

Complaints OfficerTameside and Glossop Integrated Care NHS Foundation TrustLocation: Greater Manchester, England, United KingdomOverviewWe are seeking a motivated and dedicated individual to support the delivery of an accessible, responsive, and patient‑focused complaints service. The Complaints Officer role is varied and rewarding, involving listening to...

If you’re passionate about providing great customer service, then we’d love you to join us as a Complaints and Customer Feedback Officer. The role of the Complaints and Customer Feedback Officer is to provide an efficient and effective customer services role, processing all complaints, feedback and enquiries via multiple channels. The officer will also...

Go back Tameside and Glossop Integrated Care NHS Foundation Trust Complaints Officer The closing date is 17 December 2025 We are seeking a motivated and dedicated individual to support the delivery of an accessible, responsive, and patient‑focused complaints service. The Complaints Officer role is varied and rewarding, involving listening to feedback from...

Staffordshire and Stoke-on-Trent Integrated Care Board is looking to appoint a part-time Band 5 Complaints Officer to join the Patient Services Team, working Wednesday to Friday. The postholder will manage a portfolio of cases and will be required to manage this in accordance with the relevant legislation and associated guidance, working autonomously and...

**Complaint Intervention Officer** **Purpose of the role** Working within a busy Customer Relations department, you will be responsible for the management of all newly received complaints, ensuring that they are logged, acknowledged promptly. Utilising strong written and oral skills, you will work with customers to achieve a desirable resolution, liaising...

**Complaint Intervention Officer** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent, hybrid working after probation** **#INDHP** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and...

Patient Advice and Liaison Service **Band 3 **Support Officer **Full time - 37.5 hours permanent contract **We are looking for a motivated and dedicated person to support with the management and response of concerns and complaints at the Trust. The PALS and Complaints Support Officer role is an interesting and diverse position that involves receiving and...

The successful applicant will be a key member of our Trust's PALS & Complaints Team, coordinating responses to concerns and complaints raised by those that use our services. They will ensure we respond to complaints in a way that resolves them for the person who is raising the concerns and results in service improvements for our organisation. This will...

Complaints/Resident Liaison Officer Full-Time, permanent position Based in Hastings Salary: £30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their Repairs and Maintenance team in Hastings. Duties: Customer Care and Dis-satisfaction response...