Employer Liaison Administrator

**Employer Liaison Administrator**

**Middlesbrough (Hybrid)**

**Full Time**

**Permanent**

XPS Administration is experiencing high growth and we are now looking to hire a Employer Liaison Administrator to join our vibrant Middlesbrough office with hybrid working.

XPS is an award-winning Pensions Consultancy with over 1600 staff in 16 locations across the UK and our business continues to experience rapid growth. We value our people as we recognise they provide the key to our success. XPS Pensions Group has been ranked Gold in the Employee Engagement category and Silver in the Employee-Centric Company category at the UK Employee Experience Awards. XPS Pensions Group has also won two awards at the Business Culture Awards winning Best Business Culture Transformation Initiative and the overall Gold Award winner for Business Culture.

**The role**:
As a Employer Liaison Administrator with XPS you will provide services to a wide range of trust-based company pension schemes and will
- Build and maintain good relationships with clients and employers.
- Provide a point of contact for all Local Government employer queries.
- Provide services to the LGPS Administering Authority and scheme employers, including professional guidance and support.
- Working with relevant third parties, assist in the review of the covenant of those employers contributing to our Local Government Scheme client.
- Assisting with the design, development and provision of training programs for employers.

**Your profile**:
We are looking for a Employer Liaison Administrator with previous experience in an officed based role who is looking for a new challenge and who wants to be part of this exciting period of growth. This role requires
- Previous experience in a pensions/financial services environment
- Experience of dealing with external clients
- Desire to improve standards and develop new procedures and working practices
- Good written and verbal communication skills
- Strong organisational, planning and prioritisation skills
- Relevant qualifications in the Pensions Industry desirable (e.g. Pensions Management Institute Certification, Qualification in Pensions Administration - QPA).
- Advantageous to have experience of administering the Local Government Pension Scheme
- Experience of Public Sector Pensions would be beneficial

**What we offer**:
We believe in our people and we will work with you to unlock your potential and support your career whilst giving you the opportunity to work with some of the most dynamic and collaborative people in our industry.

Are you looking for a challenging and fulfilling career for an organisation with a conscience? At XPS, you can expect an exciting and fulfilling career in a growing business and an industry that provides a consistent challenge whilst also working to contribute positively to the communities in which we operate and help those beyond our organisation.

Our five Employee Networks - XPS Women’s Network, XPS LGBTQ+ Network, XPS Menopause Network, XPS Disability Network and XPS Multicultural Network - play an important role in our culture. They lead our inclusive programme of events, campaigns and workshops throughout the year and our internal mentoring programme also has a role to play, for example in advancing gender equality.

As an employee at XPS, you know you are joining a winning team, as a testament to all the brilliant work that everyone at XPS does, we are delighted and excited to have won a clean sweep at the Prestigious Professional Pensions UK Pensions Awards 2022 winning the Investment Consultancy of the Year award, Third Party Administrator of the Year and Actuarial/Pensions Consultancy of the Year.

At XPS, we became carbon neutral across our entire value chain back in 2021 and have a strong focus on Environmental, Social and Governance (ESG) factors and sustainability, and build this ethos into all of our manager research and subsequently our client solutions.

We embrace differences and we will respect your ideas, perspective and style. Our business thrives on our diversity and mix of experience that leads to innovation. When you take a role with XPS you will be joining a community of professionals driven by integrity and delivery and you can be sure that your wellbeing is taken seriously.

We are happy to talk about flexible working and hybrid working and we understand everyone has different needs.

We offer an attractive reward package, including:

- Competitive salary
- Participation in a Discretionary Bonus Scheme
- 25 days holiday
- A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year
- A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broa