Apprentice Business and Client Support with Psp

2 weeks ago

Taunton, United Kingdom The Focus Training Group Full time

**Business and Client Support Apprentice with PSP INSURANCE & FINANCIAL SOLUTIONS LTD trading as ATOM INSURANCE BROKERS**

An exciting new role for an enthusiastic and reliable individual to assist a very busy customer/client based service team. You will be responsible for liaising with existing and potential new clients to promoting company products both face to face and over the phone.

Working week
Monday - Friday, 9.00am - 5.00pm (1 hour unpaid lunch break) Total hours per week: 35

Apprenticeship level
Advanced
Level 3 (A level)

**What you will do in your working day**
The role is to provide customer/client service support and assistance to a busy sales team. This will involve processing renewal instructions and mid-term changes to insurance policies, dealing with questions and queries from clients and insurers, keeping business records up to date, checking documents to ensure they are correct and corresponding with clients in a compliant and timely manner. Other tasks will include;
Assisting with inbound and outbound telephone calls/enquiries to both clients and business contacts
Providing guidance to customers/clients through quotation requests
Ensuring business records are kept up to date
Photocopying, filing and scanning of documents and any other business/office admin tasks as necessary

**The training you will be getting**
Full Business Administrator Apprenticeship Standard - Level 3
On -the-job training to support job role/development
Employer will allocate dedicated training time for off-the-job training as required for the qualification
Functional Skills support - maths/English - if required
What to expect at the end of your apprenticeship
There are full time employment/progression opportunities available upon successful completion of the Level 3 qualification with many different career routes available, all of which will be supported by additional training and mentoring.

**Requirements and prospects**
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Customer care skills, Analytical skills, Team working, Initiative

**Qualifications**
GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired

**About the employer**
PSP are independent advisers covering all aspects of general insurance. PSP specialise in corporate and individual insurance protection. The role will focus mainly on commercial general insurance products. A lack of knowledge of insurance is not a disadvantage as full training will be provided by the company.

Employer
PSP INSURANCE & FINANCIAL SOLUTIONS LTD trading as ATOM INSURANCE BROKERS
Blackdown House, Blackbrook Park Avenue, Taunton, TA1 2PX

Training
Training provider
FOCUS TRAINING (SW) LIMITED

Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:training
qualifications, like an NVQ in a relevant field
industry or sector experience

Apprenticeship standard
Business administrator
Level 3 (A level)

Demonstrating experience

**Job Types**: Full-time, Apprenticeship

**Salary**: £15,750.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Taunton, TA1 2PX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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