Receptionist - Nights

Job Introduction
**Role**: Night Receptionist
**Location**:Merlyn Vaz Health Centre, Spinney Hill Road, Leicester, LE5 3GH
**Salary**:£20,631 per annum, with additional payments for unsociable hours
**Hours**:37.5 hours per week
**Shift time**: 20:00pm - 08:00am
**Enhancements / Benefits**:You will attract an additional 30% when working Monday to Friday evenings and 45% working weekends.Generous annual leave entitlement & NHS Pension - we also honour NHS continuous service - bring your entitlement with you

DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands - a population totaling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile :DHU Healthcare.

**Responsibilities**:

- To provide a positive image of the organisation.
- To maintain his/her own professional competence in accordance with professional requirements, detailed in an annual Personal Development Plan that demonstrates a continued commitment to training and development.
- To have an awareness of the relevant Child Protection & Safeguarding Children & Vulnerable Adults Policies and guidance and act in accordance with their direction.
- To immediately bring to the attention of the Manager any issue or incident, clinical or otherwise, that would attract censure or praise, or might bring DHU to the attention of the SHA, CCG, PBC or LMC or into the public view.
- To adhere to all DHU Health Care CIC Policies and Procedures as necessary.
- To comply with the Health & Safety at Work Act 1974, etc. Take responsibility for his/her own safety and that of other persons who may be affected by his/her own acts or omissions.
- To work within the Clinical Governance Framework incorporating Risk Management and all other quality initiatives.
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services.
- To undertake any other duties commensurate with the role, within the bounds of his/her own competence.

**Essential Skills**:

- Good, broad range of general education to GCSE level (or
- equivalent)
- Previous Experience in reception work
- Good level of understanding of primary Care and clerical
- services within general Practice
- Awareness of Clinical Governance & Quality Assurance
- initiatives
- Previous experience in reception work
- Report writing and data analysis skills
- Leadership skills
- IT literate skills to include Word, Excel, Primary Care
- Information Systems e.g. SystmOne

**In return, we can offer**:Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme - alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.

At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational culture.