Night Receptionist

2 days ago


Leicester, United Kingdom ibis budget Leicester Full time

As a NIGHT Receptionist, you will be the first point of contact for our guests Good first impressions, providing exceptional guest service and a positive attitude is key for success in this role
- Check-in/greet guests, visitors and key stakeholders to our hotel
- Respond to all extranet booking enquiries
- Collect payment via PDQ card terminals or cash
- Monitor guest reviews and feedforward crucial guest comments to the team
- Basic clerical and administrative tasks
- Assist the food & beverage department, setting-up/ preparing breakfast ahead of the start time
- Maintain the appearance/cleanliness of the front office
- Foresee and undertake shift opening/closing procedures

**Required Skills**:

- Strong interpersonal skills
- Strong written and verbal communication skills
- Ability to multi-task
- Ability to work independently
- Team-player attitude
- Basic knowledge of Microsoft Office Software
- Dependable, punctual and reliable

**In return, our company offers**:

- Employee of the month award
- 2 x performance bonus pay
- Up to 2 free bonus breaks stay at Accor Hotels UK and Ireland
- Free meals
- Free Uniform
- Christmas Party
- Sales leads incentive scheme
- 28 days of holiday entitlement ( if you full time)
- 30% Accor World wide

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking

Schedule:

- 10 hour shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: One location



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