Healthcare Clinic Assistant

1 day ago

Windsor, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

The service is currently expanding, and we have an opportunity for a Band 3 Healthcare Assistant / Administrator to join our Diabetes Multidisciplinary Specialist Team based at the King Edward VII Hospital in Windsor.

The post holder will assist in providing a comprehensive bookings management service for the diabetes service across Berkshire. The post holder will be the first point of contact with patients and carers, CCG personnel, acute trust personnel and external agencies regarding appointment bookings. The postholder will upload referrals, clinic preparation, photocopying and printing, booking of appointments and data inputting for diabetes specific audits as required.

Monday 8.30am - 5.15pm (8 hours 15 mins)

Tuesday 8.30am - 3.30pm (6 hours 30 mins)

Wednesday 8.30am - 5.15pm (8 hours 15 mins)

Thursday 8.30am - 5.15pm (8 hours 15 mins)

Friday 8.30am - 3. 30pm (6 hours 30 mins)

You will assist in developing and maintaining services provided to service users and contribute to the safe, efficient, and smooth running of the department including the provision of face-to-face Consultant Led Outpatient clinics. You will assist the clinical team in the assessment, monitoring of service users by and accurately recording and reporting.

We are looking for someone who is enthusiastic, with a warm personality and great people skills. You will need to be adaptable to change and be able to influence new ways of working.

Ideally with previous bookings experience you will support appointment bookings team bookings appointments for both our Consultant Led Outpatient Services and the provision of structured patient group education across Berkshire.

You will be the first point of contact with patients who require specialist appointments

**The “must haves” for you to be considered for this role**:

- Enthusiastic
- Great interpersonal and communication skills
- Excellent time management
- Able to work without direct supervision

For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:

- Salary ranging from £24,008 - £25,553 per annum (incl Of HCAS)
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

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