Customer Service/cashier

2 weeks ago


Belfast, United Kingdom Sean Graham Full time

**The Role**

Delivering consistently exceptional customer service and ensuring our customer’s a great customer journey, resolving complaints and issues when necessary.

Ensuring compliance with the following;
Health and Safety Procedures

Think 21

Security procedures

Social responsibility

Responsible Gambling and Self Exclusion Guidelines

Cost control and Bet Translation Procedures

Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.

Ensuring the Customer Service Cashier understand the company’s product offering in shop to enable them to have confident conversations with customers.

Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.

Understanding how they can personally impact the shop’s profitability.
Person Specification
Passion for delivering great customer care

Ability to adapt and learn

Self-Motivation

Happy to work alone and within a team

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 19.5 per week

**Salary**: £9.50 per hour

**Benefits**:

- Life insurance

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only

Application question(s):

- Do you have betting experience?

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Willingness to travel:

- 25% (preferred)

Work Location: One location

Reference ID: N.M



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