Customer Service/cashier
2 weeks ago
**The Role**
Delivering consistently exceptional customer service and ensuring our customer’s a great customer journey, resolving complaints and issues when necessary.
Ensuring compliance with the following;
Health and Safety Procedures
Think 21
Security procedures
Social responsibility
Responsible Gambling and Self Exclusion Guidelines
Cost control and Bet Translation Procedures
Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.
Ensuring the Customer Service Cashier understand the company’s product offering in shop to enable them to have confident conversations with customers.
Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.
Understanding how they can personally impact the shop’s profitability.
Person Specification
Passion for delivering great customer care
Ability to adapt and learn
Self-Motivation
Happy to work alone and within a team
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 19.5 per week
**Salary**: £9.50 per hour
**Benefits**:
- Life insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Application question(s):
- Do you have betting experience?
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 25% (preferred)
Work Location: One location
Reference ID: N.M
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