Zara Belfast Senior Cashier

9 hours ago

Belfast, United Kingdom FashionJobs Full time

**Job Title SENIOR CASHIER Full time Position Reporting to DY OPS Key Responsibilities STORE OPERATIONS**:

- Maintain organised and tidy the cash desks within the store at all times
- Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods (cash, credit card, gift/ voucher card, employee discount, e-voucher)
- Ensure complete efficiency when following opening and closing cash desk procedures

**SECURITY PROCEDURES**:

- Monitor, record and resolve till discrepancies in the store, using the Discrepancy Record and report them to the AMT Department
- Follow up, monitor and ensure cash desk activities and cash desks are running efficiently and are in good working order and maintained regularly
- Monitor the level of change in the safe and report to DY OPS for orders.

**TEAM ORGANISATION AND TRAINING**:

- Train and develop all Cashiers team and follow up their performance
- Train and update the team regularly on new systems, payment methods and security aspects.
- Promote HR Policies and Procedures and the Code of Conduct in the store by sharing information with the team and leading by example.
- Ensure effective communication with the store's Management Team.

**CUSTOMER SERVICE**:

- Ensure that customers are acknowledged and receive a quality service
- Motivating the team to offer a positive customer experience in the store, while leading by example.

**HEALTH AND SAFETY**:

- Comply with the Company Health & Safety Policy.
- To be an ambassador in the company's sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable.

**Experience and Qualifications**:

- Demonstrated cash desk experience within INDITEX, or cash handling experience within the retail sector.
- Knowledge of cash desk transactions and operating systems
- Basic knowledge and understanding of UK Employment Law

**Skills and Attitudes**:

- Lead by example, motivating and developing employees
- Time management and strong organisational skills - Delegation
- Identifies problems, reacts accordingly with initiative and problem solving
- People and Interpersonal Skills - Mentoring
- Maintain a positive attitude and Customer Service - Works under pressure and reacts in a professional manner
- Ability to work autonomously and as part of a team.
- Good verbal and written communication skills
- Numeracy, Accuracy and Literacy Skills
- Leadership Skills Desirable
- To maintain good standards in personal appearance in order to represent the image of the brand

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