Support Secretary

A vacancy has arisen for a suitably qualified Support Secretary to join the Pathology Administration team within the department within the Directorate of Pathology.

This is a permanent position to provide administrative support for mortuary qualifications delivered by the North Tees Training Centre.

The position is 37.5 hours per week working Monday to Friday

Assist in the provision of a comprehensive and timely secretarial and administration support service to the department, following all relevant operational policies, procedures and guidelines.
Use appropriate technologies to assist in the management of course assignments, exams and external verifications, where appropriate, making appointments, arranging meetings, interviews, appeal hearings etc and ensure they are aware of all diary commitments.

Attend meetings and support the pathology medical secretary
when required.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

please refer to the full job description and person specification attached.

Assist in the provision of a comprehensive and timely secretarial and administration support service to the department, following all relevant operational policies, procedures and guidelines.
Use appropriate technologies to assist in the management of course assignments, exams and external verifications, where appropriate, making appointments, arranging meetings, interviews, appeal hearings etc and ensure they are aware of all diary commitments.
Organise and plan own time, prioritising workload to ensure that all service requirements and priorities are met.
Effectively coordinate the timely collection and processing of data and information relating to the service using appropriate technologies.
Maintain the quality and integrity of data for the purpose of analysis and reporting of information, through effective utilisation of all related trust information, in line with the Trust’s IT strategy.
Produce data, statistical information and reports in a manner that meets all national, regional and local requirements, through effective coordination of workload and system resources to ensure completion within timescales.
Deal with and prioritise all incoming post / training website notifications bringing information of key importance to the attention of the relevant staff and processing as directed.
Assist in the maintenance of an up to date file system for correspondence and other documents and establish and effective ‘bring forward’ system to facilitate the timely processing of responses, information, correspondence and documents.
Provide secretarial cover within other areas of the department as and when required.
Be proactive in the development of Administration services to support activity and assist in the continuous assessment and review of Administration working practices and procedures in line with RSPH standards and policy.
Assist in the day-to-day supervision of support staff under the direction of the Pathology Administration Lead and lead course facilitator, ensuring that an effective and efficient service is maintained.
Assist in the promotion of a healthy, safe and secure working environment for the work team.
Assist the Pathology Administration Lead / Department Manager in ensuring that appropriate resources are available within the work area e.g., stationery stocks, equipment etc.
Any other ad-hoc duties as and when required in line with operational and service needs