Care Coordinator
1 day ago
**Description**
This is an exciting time to be joining Ariisecare. At Ariise Care we are leading the care industry to raise standards by providing high quality, personalised and specialist services that ensure people receive the highest quality of care.
We are looking for a dynamic Care Coordinator with solid planning and rostering experience that is matched to a flexible, enthusiastic and can-do attitude to join our team. You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met.
As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
**ROLE PURPOSE**
The role of Care Coordinator is always to promote Ariisecare as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.
The success of this role will be measured by:
- Member utilisation targets are achieved
- Effective shift rostering including forward planning resulting in all clients having suitably allocated carers
- Identifying business growth opportunities
- Forming strong relationships with the Carers
- Business KPI's met
The role requires a pro-active response to building key relationships. An eye for detail is essential as is knowledge of current market conditions and trends.
The role is branch based but may require some travel to other branches/sites to meet the needs of the business.
**MAIN RESPONSIBILITIES**
- Member utilisation targets are met
- To assess branch performance against weekly and monthly targets
- Identify trends to predict future requirements
- Maintain agreed schedules within agreed targets
- Maintain accurate records
- Ensure all members receive comprehensive schedule information
- Identify absence trends and concerns
- Drive improved satisfaction levels and rates
- Maintaining great relationships with existing clients and carers
- Maintain effective relationships with Branch Manager in resolving schedule conflicts
- Identify new business opportunities
- Ensure the effective placement of staff to meet client needs
- Prepare ad hoc reports as and when required
- On call duties as arranged locally
**GENERAL RESPONSIBILITIES**
- Support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things your manager needs you to do
**KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE**
- Confident in promoting the branch
- Self-motivated
- Computer literate
- A passion for managing and driving excellence
- Excellent organisational skills
- Understands target setting and performance
- Ability to manage change
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care values
**Job Types**: Full-time, Permanent
**Salary**: £16,121.58-£32,375.72 per year
**Benefits**:
- Flexitime
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Stoke-on-Trent, ST4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- providing care: 1 year (preferred)
Work Location: One location
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