Senior Training Administrator

Location: EMEA, United Kingdom, Hemel Hempstead- Ref: DETECTIONEMEA01682- Division: Smiths Detection- Job Function: After Sales Service RepairSMITHS DETECTION MAKING THE WORLD A SAFER PLACE

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe

Life At Smiths
- **Global leader**: We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we’re delivering threat detection and screening solutions to safeguard the world from threat
- **Digital growth**: A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success
- **Exciting opportunities**: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML
- **International environment**: With some projects, work requires global collaboration and the potential to travel and grow with the business

We have an exciting opportunity in our Global Training Department for the role of Senior Training Administrator on a 12-month FTC.

For this key position, you will be expected to play an active role within the Global Training Operations Pillar, assisting Operations Management in the coordination and organization of training courses. You will collaborate with a complex breadth of global stakeholders internally and will have regular contact with external customers and you will be seen as an important point of contact, responsible for facilitating training delivery across the globe.

We are looking for someone with drive, passion, energy, and motivation to support program activity and help deliver the Training strategy.

Join us and we’ll help build your career, offering excellent opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Duties and Responsibilities (Includes but not limited to)
- Schedule’s instructor led courses for both internal and external customers.
- Attend opportunity kick-off meetings, collect tender/RFP requirements communicating needs to the department.
- Acts as the Training Operations pillar point of contact for the Digital Training pillar, supporting the maintenance of the Learning Management System (LMS).
- Support in the creation and maintenance of all Training Policies
- Manages learner profiles, course enrollment, grades, and certificates within the LMS.
- Enroll learners for instructor-led training (ILT) and web-based training (WBT) courses.
- Ensures all financial and scheduling-related documentation associated with customer training is in order, including but not limited to Sales order and accompanying purchase order, credit card form, or contract; equipment status; training address.
- Complies with all applicable global and regional export control and security regulations.
- Monitor’s training sales reports for accuracy and reports any errors to appropriate personnel.
- Maintains service orders and notifications, and reports associated with them.
- Supports the creation and processing of all department vendor and intercompany purchase requisitions and orders.
- Plays an active role in the proper maintenance of all training records.
- Acts as a mentor for Global Training Operations Specialists
- Serves as a point of contact for complex training queries and non-standard requests. Provide guidance and support to the Global Operations Team
- Champion the information flow for process improvement and quality information, oversee the creation of process maps and other pertinent aids to define new or existing processes and policies.
- Represents the department in meetings with various internal and external stakeholders.

The Individual
- The ability and motivation to persistently pursue and achieve effective results which drive the business forward.
- The ability to effectively influence the performance of people by being a role model to others, showing a willingness to coach others for success.
- The ability to make effective, timely decisions in a complex, global market by sourcing and analysing complex information.
- The ability to engage, challenge and work effectively with others.
- The ability to build an effective network of relationships both internally and externally, understanding customers’ needs.
- Willing and able to identif