Support Administrator

1 day ago


Solihull, United Kingdom The Right Mortgage and Protection Network Full time

**About The Right Mortgage**

We are a completely independent Network for mortgage and protection brokers with over 700 members across the UK. Due to our continued growth, we are currently recruiting for a self-motivated, confident, Support Administrator to join our sales team.

**Benefits of a Support Administrator**

Here at The Right Mortgage, we believe a happy work force is a productive work force. Our company benefits include, a staff appreciation week, an annual company day out, a discount/cashback app, a pension scheme and many more

**Requirements of a Support Administrator**
- Good communication skills (written and verbal)
- Ability to prioritise work load and work to tight deadlines
- Ability to work under pressure in a fast paced environment
- Good team player, but with the ability to work under own initiative
- Must have strong IT skills and be competent on Microsoft office suite i.e Word, Excel & PowerPoint
- Full CeMAP is desirable but not essential

**Responsibilities of a Support Administrator**
- To answer incoming telephone calls
- To be the first point of contact for both internal (advisers) and external contacts
- To complete outbound telephone projects, ensuring you are in regular contact with your dedicated region
- To support the management of the post and reception
- To escalate, and follow through on, any identified matters to the appropriate department for address (be that Compliance, Quality, Financial Promotions, Marketing, Accounts, Products or Commissions)
- To support our Recruitment team with projects where requested

**Working Hours of a Support Administrator**
- Monday - Friday, 9am - 5pm

**Salary of a Support Administrator**

£17,700 - £19,500 dependant on experience

**Salary**: £17,700.00-£19,500.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Are you happy to work from our head office full time?
- How many years administration experience do you have?



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