Front Office Supervisor
2 weeks ago
**Job Number** 23111953
**Job Category** Rooms & Guest Services Operations
**Location** Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your Worldat Delta Hotels.
-
Front Office Supervisor
1 week ago
Waltham Abbey, United Kingdom Marriott International, Inc Full time**Additional Information** Full Time - 40 hours per week **Job Number** 24176363 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Delta Hotels by...
-
Front Office Supervisor
2 weeks ago
Waltham Abbey, United Kingdom Marriott International, Inc Full time**Additional Information** Full Time - 40 hours per week **Job Number** 24089027 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process...
-
Waltham Abbey, United Kingdom Hill Group UK Full timeHill Group are looking for a Secretary on a 12-month, maternity cover FTC, based in our Head Office in Waltham Abbey, Essex. You will be working as part of a team providing providing professional secretarial support for Head Office and relevant Site based staff. **Role Scope**: - Work alongside a team of 6 Secretaries - Provide a first-class front of...
-
Warehouse Supervisor
2 weeks ago
Waltham Abbey, United Kingdom Blue Ice Machines Limited Full time**Job Title**: Warehouse Supervisor **Reports to**: Management Team **Job Overview**: **Main Responsibilities**: - **Stock Organisation and Rotation**: - Help keep on top to organise and rotate all stock, including spare parts, in both warehouse locations. - Ensure new stock is placed at the back, and older stock is positioned at the front, to ensure...
-
Shipping Supervisor
2 days ago
Waltham Abbey, United Kingdom We Staff Full time**Job Title: Senior Shipping Supervisor** **Location**: London, UK **Salary**: £40,000 to £42,000 per year **Schedule**: Monday to Friday, 9:00 am to 5:30 pm We Staff have collaborated with a Global shipping company specialising in the transportation and packaging of Works of Arts and Collectables. Their overseas offices and warehouses are located in...
-
Office Assistant
2 days ago
Waltham Abbey, United Kingdom My Local Bobby Ltd Full timeMy Local Bobby LTD are currently looking for a **Full time Office Assitant **to join our team in the North East London/Essex area. This is a multifunctional role that will require you to work in all areas of the office, helping with the Recruitment, HR roles, Assiting the Director and other senior managment. Helping with Kit and equipment issue to multiple...
-
Front Office Associate Casual
1 week ago
Waltham Abbey, United Kingdom Marriott International, Inc Full time**Additional Information**Casual Position **Job Number**24208632 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom, EN9 3LX **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management You deserve a career that fulfills your purpose. You deserve...
-
Night Auditor Casual
1 week ago
Waltham Abbey, United Kingdom Marriott International, Inc Full time**Job Number** 23004685 **Job Category** Finance & Accounting **Location** Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Delta Hotels by Marriott Waltham Abbey are now recruiting for a dynamic and passionate...
-
Night Auditor
13 hours ago
Waltham Abbey, United Kingdom Marriott International, Inc Full time**Job Number** 23120428 **Job Category** Finance & Accounting **Location** Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Delta Hotels by Marriott Waltham Abbey are now recruiting for a dynamic and passionate...
-
Night Auditor
1 week ago
Waltham Abbey, United Kingdom Marriott International, Inc Full time**Additional Information** Full Time position **Job Number** 24176365 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Delta Hotels by Marriott...
