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Front of House

2 weeks ago

East Cowes, United Kingdom EastSide Kitchen Full time

Join our vibrant street food trailer team as a Front of House Focused team member, where you’ll play a pivotal role in delivering exceptional customer experiences while working closely with our small, dynamic team.

**Responsibilities**:

- Provide excellent customer service, engaging with patrons and ensuring their needs are met
- Assist with till management, handling transactions accurately and efficiently
- Complete health and safety certification and adhere to standards to ensure a safe working environment
- Receive training on food handling to support the chef with duties as needed
- Collaborate closely with team members to ensure smooth operations and a positive work environment

**Experience**:

- Previous experience in a customer-facing role preferred
- Familiarity with hospitality and food service industry standards
- Ability to thrive in a fast-paced environment and remain calm under pressure
- Excellent communication and interpersonal skills

**Requirements**:

- Strong team player with a positive attitude
- Good computer skills
- Exceptional customer service skills with a friendly and approachable demeanor
- Ability to adapt to changing priorities and work effectively in a small team setting
- Detail-oriented and committed to maintaining high standards of service
- Willingness to learn and grow, with a proactive approach to training opportunities

**Benefits**:

- Opportunities for career growth and development
- Enjoy staff meals and be part of a supportive team environment
- Get the chance to work at exciting events and expand your experience in the street food industry

**Job Types**: Full-time, Part-time

**Salary**: £11.00-£14.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person