Front of House Staff
23 hours ago
**Front of House Assistant**
**Key Duties**:
Record and manage patient, visitor, and staff food and beverage orders, communicating effectively with the Head Chef or Sous Chef.
Contribute to the creation of a front-of-house rota.
Assist in the preparation and service of sandwiches, salads, cold starters, and beverages for patients, visitors, and staff.
Serve all food and beverages adhering to agreed-upon standards.
Record and accommodate special dietary requirements for patients, visitors, and staff.
Follow allergen identification processes, including daily updates of boards and loading of color-coded patient crockery.
**Key Accountabilities**:
Ensure accurate and complete documentation for all relevant tasks.
Communicate any complaints related to food or Catering Dept. service to the CCM/Head Chef or escalate to the CCM if necessary.
- Maintain a record of complaints for continuous improvement.
- Uphold a high standard of customer service, encompassing presentation, hygiene, patient care, and personal appearance.
- Restock serveries, vending machines, and counters to predetermined levels. Take responsibility for vending cash up in the absence of a Coffee Shop HSA.
- Wash-up all soiled crockery, cutlery, glassware, etc., using appropriate methods if needed.
- Perform all duties, including cleaning tasks, to maintain a clean, tidy, and hygienic environment, meeting legislative and hospital requirements.
**Requirements**:
- Immediate availability to start.
- Customer service-oriented with attention to detail.
- Smart and professional appearance.
- Ability to work weekends and adjust hours as required.
- **Location: East Grinstead**
- **Working Hours: 30 hours per week, Monday - Friday**
- **Duration: Temporary**
- **Hourly Rate: £12.00 (Time and a half / Double for weekends)**
**Job Types**: Full-time, Part-time
Pay: £12.00-£13.00 per hour
Expected hours: 30 per week
**Benefits**:
- Canteen
- Employee discount
- Free flu jabs
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay
Day range:
- Monday to Friday
**Experience**:
- Catering: 1 year (required)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
Reference ID: NEWADTMC
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