Compliance Administrator

**Salary up to £27,500 per annum DOE**

**Permanent - Full time, 37.5 hours per week**

As an Asset Compliance Administrator, you'll hold a key role in ensuring Anchor's assets adhere to regulatory standards and internal policies. Your meticulous attention to detail and proactive approach will be instrumental in upholding high levels of property compliance.

Responsibilities will include:

- Maintaining compliance records: Managing compliance records, certifications, and operational procedures to mitigate risks and uphold statutory and regulatory requirements.
- Ensuring ongoing property compliance: Proactively maintaining property compliance standards and promptly reporting any non-compliant activities to your Line Manager and Asset Compliance Contract Managers.
- Providing outstanding administrative support: Offering exceptional compliance administration to both internal and external stakeholders.
- Supporting finance operations: Assisting in delivering an efficient finance service by handling tasks such as invoicing, self-receipting, budget setting, and year-end duties to contribute to business and departmental objectives.
- Contributing to service improvement: Actively participating in service improvement initiatives while delivering excellent service to internal and external customers, including residents, operational colleagues, contractors, and Property and Asset colleagues. Addressing servicing-related queries and information requests promptly.

About you:
It would be great if you have the following qualifications and experience:

- GCSE or A Level passes in Maths and English.
- Business Admin level 3 or equivalent qualification.
- Proficient in computer usage, particularly in Excel.
- Previous experience in property management or housing compliance is preferred.
- Knowledge of housing regulations and compliance requirements is desirable, with a willingness to expand upon existing knowledge.
- Understanding of working in a Property Environment with knowledge of the Social Housing Sector and associated compliance requirements.
- Experience in handling customer and stakeholder enquiries through to resolution.

**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**Our values**

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Access to online GP appointments

**Finance**
- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

**Celebrating diversity, celebrating you**

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.