Service Support Assistant

1 week ago

Bridport, United Kingdom Dorset Council Full time

**About The Role**:
This is an exciting opportunity to play a vital role in supporting vulnerable people across West Dorset. The post is the first point of contact for people calling the Bridport Local Office, which is located in Bridport Community Hospital. By its nature the role is office based, though there will be opportunities for limited homeworking.

Those around you are highly professional, friendly and very supportive. You will be an essential part of a team providing support to some of the most vulnerable people in society. The job satisfaction in this role will be huge.

**What you will be doing**

You will be providing business support to the Adults teams in the form of:

- dealing with enquiries from clients and other members of the public, directing them to appropriate services, providing information, handling routine enquiries and giving appropriate guidance
- contacting clients, partners and other organisations to acquire or provide information
- handling incoming and outgoing post
- using the records system to input and retrieve client information
- ordering stationery and other items as required
- issuing cash to clients
- general administrative duties as requested by the team

**About you**

You will be a highly competent administrator, able to operate in a fast paced team. Excellent customer service and team skills are essential for the post. The ability to work fast and accurately are pre-requisites for the role.

**Further Information**:
Interviews will be held on Thursday 2 May.

Please see the attached Job Description and Person Specification for further details about the post, or telephone Paul Gorsuch on 01308 426011

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

**About Us**:
We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success

You will:

- have access to a range of employee benefits
- be part of an organisation that supports each other to grow and succeed
- have access to range of training opportunities which will help with your personal development and career progression

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

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