Graduate Administrator

7 days ago


Solihull, United Kingdom Katie Bard Full time

A highly reputable logistics business based near Solihull is looking for a passionate customer services professional for a new temp-to-perm opportunity. Working within a well-established team; you should have a great attitude and always go above and beyondto assist any of the business's clients. Based in beautiful offices just outside of Birmingham, this business boasts an inclusive and dynamic working environment. You will be responsible for the following tasks:

- Provision of timely and professional responses to customers contacts and queries
- Management of client accounts including processing of payments and spend reporting
- Successful management of the client relationship ensuring the all round client experience is positive
- Understanding of service delivery standards whilst providing guidance to the wider team where appropriate and adhering to targets
- Handling internal database systems ensuring compliance with Data Protection Act
- All other ad hoc responsibilities in line with the businesses customer service function

You must be available for an immediate start due to the temp-to-perm nature of this role as well as have access to you own form of transportation. You will ideally possess experience in the above listed tasks and must have a passion for customer service


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